Operations & Logistics Management

- Oversee end-to-end daily employee transportation operations (pick-up, drop-off, shift rosters, and ad-hoc transport needs).
- Manage shift routing, vehicle allocation, and roster planning to optimize vehicle utilization and reduce turnaround times.
- Monitor live vehicle tracking, delay alerts, and route adherence using Transport Management Systems (TMS/Safetrax GPS).
- Ensure prompt resolution of operational bottlenecks, breakdowns, traffic delays, and emergency escalations.

Vendor Management

- Manage relationships and Service Level Agreements (SLAs) with external transport vendors and cab aggregators.
- Conduct regular vendor performance audits covering vehicle condition, driver hygiene, safety compliance, and punctual arrival.
- Oversee vehicle maintenance schedules and ensure all vehicles comply with local vehicle regulations.

Safety, Security & Compliance

- Enforce strict safety protocols, especially for late-night employee movement and female employee transport (e.g., escort guards, driver background checks, panic buttons).
- Ensure 100% statutory compliance across all vehicles and drivers (license validity, insurance, registration certificates, fitness certificates, and police verification).
- Drive regular safety briefings and defensive driving training sessions for drivers.

Key BCP Responsibilities for Employee Transport Lead Pre-Incident Preparedness:

- Maintain up-to-date offline contact lists for all active drivers, vendors,



emergency services, and internal workplace leads.
- Conduct quarterly BCP drills testing manual rostering and fallback vendor activation.

During Incident (Response):

- Serve as the central point of contact (SPOC) between transport vendors, workplace management, and affected employees.
- Send broadcast alerts/updates to be affected employees regarding delays or modified pickup points.

Post-Incident (Restoration & Review):

- Conduct root-cause analysis (RCA) within 24 hours of any major transport disruption.
- Update BCP documentation.

Cost Optimization & Budgeting

- Track monthly operational transport costs, review vendor invoices, and reconcile trip sheets against automated logs.
- Identify opportunities for cost reduction through route optimization, carpooling initiatives, and demand forecasting.
- Assist leadership in transport budget planning.

Employee Experience & Feedback Management

- Manage employee queries, complaints, and feedback via helpdesk systems or transport apps.
- Achieve high Employee Satisfaction (CSAT/NPS) scores through continuous service improvements.
- Analyse employee commute trends and suggest sustainable mobility solutions (e.g., electric vehicles/EVs, shuttle services).

Perks & Perks: - Cab facility - PF & ESI / Health Insurance - IJP & career progression plans Shift Timings & Off: 5-days work, 2 days week off with rotational shifts

Location - Chennai, Ambit IT Park

📌 Senior Transport Executive (Chennai)
🏢 iOpex
📍 Chennai