26 Oct
|
Progressive Techserve
|
Gurugram
26 Oct
Progressive Techserve
Gurugram
Role & responsibilities
- Provide remote and basic onsite IT support.
- Troubleshoot Windows OS, Outlook, and desktop issues.
- Create, update, and resolve IT support tickets.
- Assist with Active Directory user accounts and password-related issues.
- Provide basic support for DNS, DHCP, printers, and network connectivity.
- Troubleshoot basic desktop and hardware issues.
- Coordinate with internal IT teams for complex issues.
- Maintain positive communication and customer service.
📌 Senior Desktop Support Engineer (Gurugram)
🏢 Progressive Techserve
📍 Gurugram