Key Responsibilities

- Execute payment proposal activities, including payment proposal review, validation, and payment execution.

- Investigate and resolve payment failures, payment rejections, invoice discrepancies, and related payment issues.

- Manage vendor payment queries and disputes by coordinating with respective stakeholders.

- Ensure high levels of accuracy, quality, and productivity in transaction processing and data entry activities.

- Work as an individual contributor, consistently meeting service level agreements (SLAs), key performance indicators (KPIs), and daily operational targets.

- Identify, troubleshoot, and escalate process-related issues while driving timely resolution.

- Demonstrate a solution-oriented mindset to effectively address operational challenges and improve service delivery.

- Develop an understanding of end-to-end Procure-to-Pay (P2P) processes and their interdependencies across functions.

- Create, maintain, and update Standard Operating Procedures (SOPs),



Internal Operating Procedures (IOPs), process maps, and work instructions.

- Support end-to-end testing activities, including payment files, process flows, data flows, reporting capabilities, and control effectiveness validation.

- Align and seek guidance for KPIs and process flow directions from Project Team and GPLs

- Ensure adherence to internal controls, compliance requirements, and audit standards.

Key Skills Competencies

- Understanding of Procure-to-Pay (P2P), Accounts Payable, and Payment Operations.

- Strong analytical and problem-solving skills.

- Effective stakeholder and vendor management skills.

- Valuable written and verbal communication skills.

- Collaborative mindset with a focus on continuous improvement.

Qualification

- Bachelor's degree in Commerce, Finance, Accounting, Business Administration, or a related field.

📌 Senior Associate (Chennai)
🏢 A.P. Moller - Maersk
📍 Chennai