Company Description Kangrooo Digital Media Pvt Ltd is an omnichannel CPaaS platform that helps businesses manage customer communications across SMS, RCS, WhatsApp, Voice, Email, and IVR through a unified interface. The company focuses on automating and scaling key customer journeys such as OTPs, alerts, reminders, onboarding, campaigns, support, and collections. Its intelligent routing and failover capabilities enhance delivery rates, reliability, and business continuity while optimizing messaging costs.

By leveraging rich channels and easy integrations with CRM and workflows, Kangrooo drives better engagement, higher conversions, and improved customer experiences. The platform serves fast-growing startups and enterprises in sectors like fintech, edtech, logistics, and consumer platforms.

Role Description This is a full-time hybrid role for a Sales Development Representative (SDR), based in Noida with some flexibility for work from home. The SDR will be responsible for prospecting and qualifying leads through outbound calls, emails, and social channels, and nurturing potential customers in target industries. Day-to-day tasks include researching accounts, identifying key decision-makers, presenting Kangrooo’s omnichannel communication solutions,



and setting meetings or product demos for the sales team.

The role involves maintaining accurate records in the CRM, following up on inbound inquiries, and collaborating with marketing and sales to improve lead quality and conversion. The SDR will also provide feedback from prospects to help refine messaging, positioning, and go-to-market strategies.

Qualifications

- Robust Inside Sales and Lead Generation skills, including outbound prospecting and pipeline building.
- Effective Communication and Sales capabilities, with the ability to engage decision-makers and handle objections.
- Business Development experience in identifying opportunities, nurturing relationships, and supporting deal progression.
- Comfort using CRM tools, sales engagement platforms, and basic analytics to track and improve performance.
- Ability to work in a hybrid environment in Noida, manage time independently, and collaborate with cross-functional teams.
- Previous experience in SaaS, CPaaS, or B2B technology sales is preferred.
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
- Motivation to learn, resilience in a fast-paced sales environment, and a results-oriented mindset.

📌 SDR (Noida)
🏢 Kangrooo Digital Media
📍 Noida