26 Oct
|
Amana Toyota
|
Kozhikode
26 Oct
Amana Toyota
Kozhikode
Position: Sales Consultant – New Car Sales Company: Amana Toyota Department: Sales Location: Kozhikode Region, Kerala Reporting To: Team Leader / Sales Manager
1. Job Purpose To achieve sales targets by identifying potential customers, promoting Toyota vehicles, providing excellent customer service, and ensuring a smooth buying experience from the initial enquiry to vehicle delivery.
2. Roles and Responsibilities Customer Acquisition and Lead Generation Identify potential customers through field visits, referrals, digital leads, and other sales activities. Generate new sales enquiries and develop a strong customer database. Conduct regular follow-ups with prospective customers. Build and maintain relationships with existing and potential customers.
Vehicle
Sales and Product Knowledge Understand Toyota vehicle models, features, specifications, pricing, and offers. Explain vehicle features, benefits, and suitable variants to customers. Arrange and conduct test drives. Prepare quotations and explain available finance, insurance, and exchange options. Convert enquiries into bookings and achieve assigned sales targets.
Field
Sales and Customer Visits Conduct field visits to residential areas, offices, and business establishments. Explore corporate sales and other business opportunities. Participate in promotional campaigns, roadshows, and customer engagement activities. Develop local market knowledge and identify potential sales opportunities.
Sales
Process and Documentation Maintain accurate customer enquiry and follow-up records in the CRM or company system.
Coordinate with finance, insurance, accessories, and vehicle delivery teams. Collect and verify required customer documents. Follow up on booking payments, loan approvals, registration, and delivery formalities. Ensure timely delivery and customer satisfaction.
Customer Relationship Management
Maintain professional relationships with customers throughout the sales process. Provide regular updates regarding bookings and vehicle delivery. Follow up after delivery to ensure customer satisfaction. Encourage referrals and support customer retention initiatives. Handle customer queries professionally and escalate complaints when required. Reporting and Target Achievement Achieve monthly sales, booking, test-drive, and lead-conversion targets. Submit daily sales activity reports and maintain accurate records. Monitor competitor activities, market trends, and customer preferences. Attend sales meetings and product training sessions. Comply with company policies, sales procedures, and Toyota brand standards.
3. Educational Qualification Plus Two / Degree in any discipline. Candidates with sales experience in automobiles, banking, insurance, or other customer-facing industries will be preferred.
4. Experience Freshers and experienced candidates may apply. Automobile sales experience will be an added advantage.
Pay: From ₹20,000.00 per month
Perks
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
📌 Sales Offficer (Kozhikode)
🏢 Amana Toyota
📍 Kozhikode