We are seeking a versatile, high-energy, and persuasive Sales & Customer Relationship Executive for our studio, Ceramic Pro Pune located at Nyati Unitree, Yerwada. In this role, you will take complete control of a multi-segment sales funnel

Your mission expands beyond cars and bikes into the lucrative interior design market. You will cater to all car segmentsranging from popular mid-range family SUVs (like Creta, Thar, and Nexon) to premium luxury vehicles. Crucially, you will also pitch our advanced surface protection technology to architects, interior designers, and luxury homeowners for high-end furniture protection (such as protecting premium Italian marble tables, luxury wooden finishes, kitchen countertops, and leather sofas from stains, scratches, and damage).

You will manage cold calling, handle online inquiries, conduct live product line demonstrations, and deliver elite customer service.

Key Responsibilities

1. Lead Sourcing & Inbound Pipeline Management

- Automotive Sourcing: Research and dial cold databases, local car owner groups, and car buyer leads in Pune to pitch automotive ceramic and PPF packages.
- Furniture & Interior Sourcing: Connect with architects, premium interior designers, modular kitchen vendors, and luxury home developers across Pune to introduce Ceramic Pros furniture surface protection line.
- Digital Lead Nurturing: Track, call, and convert raw online leads arriving from Instagram, Facebook, Google Search, and web portals within a strict 15-minute response window.

1. Live Product Demonstrations & Consultation

- Studio & In office Demos:



Welcome walk-in vehicle and home owners to our Yerwada studio. When required, travel to luxury residential sites or designer offices to conduct demonstrations.
- Technical Demos: Conduct live, visual demonstrations showcasing the hydrophobic water-beading, anti-stain, scratch resistance, and self-healing properties of our coatings and films.
- Package Mapping: Perform a paint or furniture surface assessment, understand the client's budget, and pitch customized protection packages (value plans for mid-range cars, premium plans for luxury cars and high-end home interiors).

1. Closing Deals & Handover Management

- Sales Conversion: Push for booking closures, handle pricing or discount objections tactfully, collect token advances, and secure detailing or application slots.
- Quality Coordination: Work with the detailing technicians to ensure the vehicle coating or furniture film application matches global quality standards before delivery.
- Delivery Experience: Lead the final handover walkthrough, reveal the deep glossy finish to the owner, explain the warranty conditions, and build cross-selling or family referral pipelines.

Key Performance Indicators (KPIs)

- Monthly Revenue Targets:



Achieving target booking values across both the Automotive and Furniture Protection lines.
- Architect & Designer Network Growth: Onboarding active interior designers and architects who regularly refer clients for furniture protection.
- Lead-to-Walk-In Conversion Index: Speed and success rate of turning raw phone/digital inquiries into physical studio demo visits.
- Google Review Score: Number of 5-star customer reviews generated on Google Maps by clients you personally served.

Job Requirements & Qualifications Education & Experience

- Degree: Graduate in any field (Commerce, Business Management, or Automobile/Interior Design backgrounds are a plus).
- Experience: 2 to 5 years of aggressive sales experience in Car Dealerships, Automotive Detailing Studios, Premium Furniture/Interior Showrooms, or High-End Direct Sales.
- Industry Knowledge: Passion for automobiles combined with an understanding of premium home interiors, stones (like marble), and surface care terminology.

Core Competencies & Personal Traits

- Versatile Communication: Polished, highly persuasive, and polite conversational skills in English and Hindi to talk confidently with daily commuters, interior architects, and corporate heads alike. Working knowledge of Marathi is a major asset for local market coordination.
- Demonstration Edge: High confidence and expressive personality capable of presenting visual, technical product demonstrations.
- Target Driven: High resilience and comfortable working in a commission-backed, fast-paced retail ecosystem.

📌 Sales & Customer Relationship Executive (Pune)
🏢 Raojee Constructions
📍 Pune