We are seeking a motivated and enthusiastic Sales and Customer Service Associate to join our team in the Delhi-NCR region. This role is ideal for fresh graduates or individuals with a background in BPO who are looking to kickstart their careers in sales and customer service. As a Sales and Customer Service Associate, you will be the first point of contact for our customers, providing them with exceptional service and support.

Your primary responsibility will be to assist customers with their inquiries, resolve issues, and promote our products and services effectively.

Key responsibilities include engaging with customers via phone, email, or chat, understanding their needs, and providing tailored solutions. You will also be responsible for maintaining accurate records of customer interactions and feedback,



ensuring a high level of customer satisfaction. To succeed in this role, you should possess strong communication skills, a positive attitude, and the ability to work in a fast-paced environment.

A background in sales or customer service is a plus, but we welcome freshers who are eager to learn and grow. If you are a graduate with a B.Com degree or equivalent and have a passion for helping others, we encourage you to apply. Join us and be part of a agile team that values customer satisfaction and professional development.

This job is provided by Shine.com

📌 Sales and Customer Service Associate (Gurugram)
🏢 Sharda Consultancy Services
📍 Gurugram