26 Oct
|
Rivera Manpower Services
|
Bengaluru
26 Oct
Rivera Manpower Services
Bengaluru
Job Opening: UK Banking Process Customer Support Executive
Work Location: Hebbal, Bangalore
Salary: Up to 6.6 LPA
Shift: UK Shift
Experience: Minimum 1 year in International Voice Process
Qualification: Graduates and Undergraduates are eligible
Rivera Manpower Services is hiring for a UK Banking Process with a reputed organization in Hebbal, Bangalore. We are looking for customer-focused professionals with international voice process experience who can deliver excellent customer service and handle banking-related queries efficiently.
Roles & Responsibilities
- Handle inbound and outbound customer calls related to UK banking services.
- Assist customers with banking queries, account-related concerns, transaction information, and service requests.
- Provide accurate information while maintaining high standards of customer service.
- Resolve customer issues effectively and escalate complex cases to the appropriate teams.
- Follow banking procedures, data privacy guidelines, and compliance requirements.
- Maintain accurate customer interaction records and update relevant systems.
- Ensure customer satisfaction through professional communication and timely resolution.
- Meet quality, productivity, and customer service performance targets.
Eligibility Criteria
- Minimum 1 year of experience in an International Voice Process is mandatory.
- Graduates and undergraduates are both eligible.
- Positive English communication skills and customer-handling abilities.
- Strong problem-solving skills and a customer-centric approach.
- Willingness to work in UK shifts.
- Banking or financial services experience will be an added advantage.
Salary & Benefits
- Salary up to 6.6 LPA, depending on experience and interview performance.
- Opportunity to work in an international banking process.
- Professional development and career growth opportunities.
Job Details
- Process: UK Banking
- Location: Hebbal, Bangalore
- Shift: UK Shift
- Experience: 1+ year in International Voice Process
- Qualification: Graduate / Undergraduate
- Salary: Up to 6.6 LPA
How to Apply
Interested candidates can contact
Saranjeet Singh
Contact Number: (phone hidden)
Calling Hours: Monday to Friday, 10:00 AM to 5:00 PM only.
Please contact us during the specified calling hours to discuss this opportunity.
Apply now to explore a career in international banking customer support!
📌 Rivera Hiring 4 Uk Banking / Intl Voice /Uk Shift/ Salary 6.6lpa (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru