Job Title: Reservation Executive

Department: Travel & Operations

Industry: Travel and Tourism

Employment Type: Full-Time

Job Summary

We are looking for a dedicated and detail-oriented Reservation Executive to manage travel bookings and provide excellent customer service. The candidate will be responsible for handling flight tickets, hotel reservations, tour packages, transfers, sightseeing activities, and other travel-related arrangements.

Key Responsibilities

- Handle flight bookings, ticket issuance, cancellations, and rescheduling.
- Manage hotel reservations and confirm room availability, rates, and booking details.
- Coordinate with hotels, airlines, transport providers, and local tour operators.
- Prepare travel itineraries and ensure all services are booked as per client requirements.
- Arrange sightseeing tours, entry tickets, airport transfers, and other travel services.
- Verify booking details, passenger names, travel dates, timings, and service inclusions.
- Follow up with suppliers to obtain timely booking confirmations and vouchers.
- Inform clients about booking status, cancellation policies, and additional charges.
- Maintain accurate booking records, invoices, vouchers, and payment details.
- Handle urgent booking requests and resolve reservation-related issues promptly.




- Coordinate with the sales and operations teams to ensure smooth travel arrangements.

Required Skills and Qualifications
- Graduate in any discipline; a qualification in Travel & Tourism is preferred.
- Experience in travel reservations or tour operations will be an advantage.
- Good communication and customer service skills.
- Knowledge of hotel bookings, flight reservations, and tour packages.
- Basic computer knowledge, including MS Excel, email, and online booking portals.
- Ability to multitask, work under pressure, and meet deadlines.
- Robust coordination, problem-solving, and follow-up skills.
- Attention to detail and a customer-focused approach.

Preferred Experience
- 1–3 years of experience in a travel agency, tour operator, or travel management company.

Key Performance Expectations
- Timely confirmation of all bookings.
- Accurate reservations with minimal errors.
- Prompt supplier follow-ups and customer updates.
- Proper documentation and cost control.
- High customer satisfaction and efficient coordination.
- Full knowledge about booking via Email

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Provident Fund

Work Location: In person

📌 Reservation Executive (Kasba)
🏢 Legend Holidays
📍 Kasba