Relationship Manager - Business Banking - Affluent_AFFLUENT_0411_1459_1084429 JOB ROLE :
- Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.
- Ensures high levels of customer service orientation and application of bank policy.
- Cross sells existing bank products to customers.
- Informs customers of current products or product enhancements to further expand the banking relationship.
- Plans and conducts special sales initiatives and events for prospective and existing clients.
- Coordinates with other group companies to provide seamless access to other products.
- Maintains complete relationship record for assigned customer accounts.
- Tracks customer complaints/queries and turnaround times for customer satisfaction
📌 Relationship Manager - Business Banking for Affluent Customers (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai
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