Job Summary The Receptionist is responsible for managing the front desk operations, welcoming guests, handling inquiries, coordinating bookings, and ensuring a smooth and qualified guest experience. The role requires strong communication skills, attention to detail, and a customer-focused approach.

Key Responsibilities

Guest Interaction

- Greet and welcome guests in a professional and friendly manner.
- Handle guest check-ins and check-outs.
- Respond to inquiries via phone, email, and walk-ins.
- Address guest concerns and escalate when necessary.

Communication & Coordination
- Act as the primary point of contact for guests.
- Provide accurate information about services, facilities, and policies.
- Assist with special guest requests and arrangements.

Front Desk Management
- Ensure the reception area is clean and presentable.
- Maintain visitor logs and security protocols.

Qualifications & Skills





- Graduate / Diploma in Hospitality (preferred).
- 6 months to 1 years of experience in front office or guest services.
- Excellent verbal and written communication skills.
- Professional appearance and demeanor.
- Basic knowledge of MS Office.
- Strong organizational and multitasking skills.
- Valid two-wheeler driving license is mandatory.
- Candidate must be comfortable riding a bike for local travel and coordination between properties.
- Preference will be given to local candidates

Job Types: Full-time, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):
- are you based in north Goa?

Willingness to travel:
- 75% (Preferred)

Work Location: In person

📌 Receptionist Front Desk (Calangute)
🏢 Staymaster Services Private
📍 Calangute