Front-Desk &

- Reception Duties

- Patient Coordination: Greet patients warmly, manage the check-in/check-out process, and verify patient demographics and insurance information.

- Appointment Scheduling: Coordinate and book patient appointments, follow-ups, and referrals using scheduling software.

- Communication Hub: Answer multi-line phone systems, route calls to appropriate staff, take accurate messages, and respond to general inquiries.

- Billing &
- Payments:

Collect co-pays, process payments, issue receipts, and assist with daily financial logging.

- Office Maintenance: Keep the reception and waiting areas clean, organized, and welcoming.

Typing &

- Documentation Duties

- Medical Transcription: Transcribe recorded dictations, audio files, or handwritten notes from physicians into formal clinical letters, patient histories, discharge summaries, and operative reports.

- Data Entry: Accurately input patient data, clinical findings, and medical codes into Electronic Health Record (EHR) or Electronic Medical Record (EMR) systems.

- Correspondence Management: Draft, type, format, and proofread skilled correspondence, medical legal reports, and referral letters.

- Records Management: File, archive, and retrieve patient charts and medical files while ensuring strict confidentiality.

Skills and Qualifications:



Technical Skills

- High Typing Speed: Minimum typing speed of 50–60 words per minute (WPM) with high accuracy.

- Medical Terminology: Strong understanding of medical jargon, abbreviations, anatomy, and pharmacology to prevent transcription errors.

- Software Proficiency: Experience operating EMR/EHR systems (e.g., Epic, eClinicalWorks) and standard office software (Microsoft Office Suite, Google Workspace).

Soft Skills &

- Compliance

- Active Listening: Ability to accurately capture audio dictations and understand patient needs.

- Confidentiality: Strict adherence to healthcare privacy regulations (such as HIPAA or local data protection laws).

- Multitasking: Capability to balance front-desk interruptions with focused typing and administrative projects.

Education and Experience Requirements

- Education: High school diploma or equivalent required; a certification in Medical Office Administration or Medical Transcription is highly preferred.

- Experience: 1–3 years of experience in a medical office, clinic, or hospital environment setting.

Pay: ₹12,000.00 - ₹25,000.00 per month

Education

- Bachelor's (Required)

Experience

- Computer skills: 1 year (Required)

Work Location: In person

📌 Receptionist cum Typist (Patiala)
🏢 ESS ELL Diagnsotics
📍 Patiala