Job Overview The Manager - Projects will be responsible for managing multiple projects, ensuring timely delivery of high-quality products with exceptional customer satisfaction, by planning, executing, and monitoring all aspects, controlling schedule and effort variances, and complying with company processes.

Duties & Responsibilities

- Lead end-to-end HR Shared Services (HRSSC) multi-country payroll migration projects, including transition from existing payroll vendors/systems to new service providers.
- Develop comprehensive project plans and accompanying communication documents
- Ensure project proposals and tenders are supported by thorough process notes and system flowcharts.
- Recruit, train, and manage cross-functional project teams to enable successful project execution.
- Monitor and control project costs within approved budgets, seeking necessary approvals for additional expenses.
- Enhance project efficiency and reduce timelines by proposing innovative ideas and methods.
- Interact with external customers, ensuring satisfaction in accordance with defined service level agreements.
- Collaborate with regional business or operation teams globally to understand outsourcing requirements.
- Coordinate with various internal departments and external vendors to gather region-specific inputs and incorporate them into project plans.
- Implement and manage project changes, considering legal, data safety,



and security norms, and obtain necessary approvals to ensure successful project delivery.
- Ensure bespoke software solutions meet project requirements and are delivered to customers within agreed timelines.
- Coordinate with the IT team and external vendors to track project development and ensure timely delivery of software applications to operations.
- Thoroughly test recent software applications in collaboration with outsourced vendors.
- Review process notes, System Requirement Specification Documents (SRS), Scope of Work (SOW), and prototypes for new projects.
- Ensure compliance with all applicable standards, including ISO 9001.27001, 14001, and other relevant guidelines.

Sustainability

- Promote judicious use of natural resources.
- Adhere to the organizations environment, health, and safety policies, objectives, and guidelines

Anti Bribery Management Systems (ABMS)

- Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.

a. Understanding of ethical standards and the importance of integrity in business practices. b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual.

Education

- Graduate/postgraduate, PMP Certification would be preferred.

Experience

- 7 - 10 years

📌 Project Manager (Mumbai)
🏢 VFS Global
📍 Mumbai