About Us -

We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies.

At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast.

The chance for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years.

Rebel Foods' current presence in India & Middle East with close to 50 brands and 4500 internet restaurants has been built on The Rebel Operating System.

While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core.

We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods.

https://spirit.rebelfoods.com/why-is-rebel-foods-hiring-super-talented-engineers-b88586223ebe https://spirit.rebelfoods.com/how-to-build-1000-restaurants-in-24-months-the-rebel-method-cb5b0cea 4dc8 https://spirit.rebelfoods.com/winning-the-last-frontier-for-consumer-internet-5f2a659c43db https://spirit.rebelfoods.com/a-unique-take-on-food-tech-dcef8c51ba41

Role -

We are looking for a data-driven leader to spearhead brands from an operational feasibility standpoint at Rebel Foods.

In this role, you will be the architect of our kitchen operations, tasked with simplifying complex processes, setting the gold standard for Standard Operating Procedures (SOPs), and building robust operational intelligence systems. As an Assistant Manager,



you will drive decisions with high-impact improvement opportunities and bring in operational efficiency across our expansive kitchen network.

Key Roles & Responsibilities -

- Strategic Process Transformation

- Operational Re-engineering: Lead the design and implementation of lean, scalable kitchen processes. Identify bottlenecks in existing operations and execute re-engineering initiatives to reduce complexity and improve throughput.
- SOP Design & Standardization: Define and institutionalize SOPs across multiple brands. Ensure these processes are not only compliant but intuitive, easy to adopt, and rigorously audited for adherence.
- Operational Intelligence: Build and own the operational intelligence framework. Develop dashboards and predictive models to track key performance metricsincluding Prep time, Rack time, IGCC, ORS, and Kitchen Uptimeto drive data-backed decision-making.

- Customer-Centric Operational Excellence

- Voice of the Customer (VoC) Integration: Systematically analyze customer ratings, reviews, and feedback loops to identify recurring pain points in the product experience. Translate these insights into operational action plans to close the loop on quality gaps and ensure a best-in-class end product delivery.

- Performance Excellence & Continuous Improvement

- Methodology Deployment: Act as the internal champion for Six Sigma, Kaizen, and Operational Research. Train and mentor teams on these methodologies to foster a culture of constant, incremental improvement.
- Root Cause Analysis: Lead complex investigations into operational failures.



Use data-driven diagnostic tools to identify systemic issues and prevent recurrence.

- Cross-Functional Leadership

- Collaboration: Partner closely with the Culinary Innovation Center (CIC), Supply Chain, brands and engineering teams to integrate process improvements with product innovation and automation.
- Stakeholder Management: Influence leadership and field operations teams to align on process changes, resource allocation, and long-term operational strategy.

Skills & Competencies Required -

- Deep Analytical Rigor: Knowledge of Operational Research techniques and statistical analysis.
- Continuous Improvement Expertise: Experience in Six Sigma and Kaizen methodologies

Eligibility Criteria -

- Education: Degree in Engineering, Operations Management, or a relevant field
- Experience: 23 years of experience in Process Excellence and Lean Operations
- Industry Preference: Prior experience in the QSR, FMCG, or high-volume manufacturing sectors is preferred, but not necessary.

The Rebel Culture

We believe in empowering and growing people to perform the best at their job functions. We follow Outcome-oriented, fail-fast iterative & collaborative culture to move fast in building tech solutions. Rebel is not a usual workplace. The following slides will give you a sense of our culture, how Rebel conducts itself and who will be the best fit for our company. We suggest you go through it before making up your mind.

Culture@Rebel

Role: Assistant Manager, Industry Type: FMCG, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Operations Education UG: B.Tech / B.E. in Any Specialization read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills Process ExcellenceProcess Improvement Business ExcellenceOperational ExcellenceBusiness Improvement

📌 Process Excellence Manager or Asst Manager (Mumbai)
🏢 Rebel Foods
📍 Mumbai