Job Title: Process Associate / Operations Associate

​Age/Experience Profile: Early Career (Open to candidates up to 28 years old)

Location: [Insert City/Office Location]

Job Type: Full-Time / [Shift: Day / Rotational]

​About the Role

​We are seeking a detail-oriented, analytical, and driven Process Associate to join our dynamic operations team. This role is ideal for energetic professionals (up to 28 years old) looking to build a robust career in business process management, data operations, and client service delivery.

​You will be responsible for executing day-to-day operational workflows, ensuring high accuracy, meeting strict turnaround times (TAT), and identifying opportunities for process improvements.

​Key Responsibilities

- ​Process Execution: Handle end-to-end transactional processes, data entry, verification, and documentation in accordance with standard operating procedures (SOPs).
- ​Quality & Accuracy: Maintain high levels of data integrity and quality standards by meticulously reviewing files, records, and reports to minimize errors.
- ​SLA Compliance: Ensure all assigned tasks and tickets are completed within designated Service Level Agreements (SLAs) and turnaround times.
- ​Cross-Functional Collaboration: Coordinate with internal teams, departments, or external vendors to resolve discrepancies and clear operational bottlenecks.




- ​Reporting & Tracking: Maintain daily production logs, update workflow trackers, and assist team leads in preparing periodic performance reports.
- ​Process Improvement: Actively participate in team huddles, suggest ways to optimize workflows, and contribute to continuous improvement initiatives.

​Required Qualifications & Skills

- ​Age / Experience: Candidates up to 28 years of age with 0 to 4 years of experience in BPO, KPO, data processing, back-office operations, or administrative support. Fresh graduates with strong analytical backgrounds are encouraged to apply.
- ​Education: Bachelor’s Degree in any stream (Commerce, Science, Arts, Computer Applications, or Business Administration).
- ​Technical Proficiency: Good typing speed, high accuracy, and strong working knowledge of MS Office (especially MS Excel—VLOOKUP, Pivot Tables, and basic data sorting). Familiarity with ERP or CRM tools is a plus.
- ​Analytical Skills: Strong problem-solving aptitude with a keen eye for detail and the ability to spot data discrepancies.
- ​Communication: Clear and skilled verbal and written communication skills.

Pay: ₹20,000.00 - ₹980,000.00 per month

Benefits

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

📌 Process Associate - Operations (Madurai)
🏢 Cp career solution
📍 Madurai