- Oversee portfolio resolutions ensuring compliance with financial regulations.
- Coordinate with retail teams to optimize recovery and resolution strategies.
- Handle risk assessment and mitigation related to unsecured retail loans.
- Collaborate with stakeholders to maintain portfolio quality and performance.
- Monitor and report on portfolio status and resolution progress.
- Ensure adherence to company policies and regulatory guidelines.
- Drive initiatives to improve portfolio recovery rates and reduce delinquency.
- Utilize analytical skills to identify trends and propose actionable solutions.
- Maintain solid communication with internal teams and external partners.