Job highlights

- Minimum 5 years of core functional experience within Oracle Fusion Cloud SCM applications. .

- Prior implementation or support exposure to Oracle Field Service Cloud (OFSC). . Hands-on knowledge of enterprise ticketing systems such as ServiceNow,JIRA,or Remedy. .

Oracle

Cloud SCM or Service Logistics certification

Role Overview: We are seeking an experienced Oracle Fusion Cloud SCM - Service Logistics Functional Consultant to join the enterprise support engagement team at Deloitte USI. This role is focused on post-implementation functional support, incident troubleshooting, quarterly release regression testing, and continuous process enhancements across global, multi-location environments.

Key Responsibilities:

- Deliver end-to-end functional support for Oracle Fusion Cloud Service Logistics within defined SLA timelines.

- Investigate, analyze, and resolve production issues concerning Service Work Order management, spare parts planning, trunk stock inventory, debrief billing, depot repair, and RMA returns.

- Manage touchpoints and functional integrations between Service Logistics and adjacent modules, including Oracle Fusion Inventory, Order Management, Procurement, and Field Service.

- Participate in change management workflows, evaluating minor enhancement requests, updating configuration setups, and running regression testing for quarterly Oracle SaaS updates.

- Collaborate with Oracle Support for critical SR escalations, root cause analysis (RCA), and bug fixes.

- Conduct user training, update standard operating procedures (SOPs), and deliver knowledge transfer sessions for business stakeholders.

Required Qualifications Experience:

- Minimum 5 years of core functional experience within Oracle Fusion Cloud SCM applications.





- Proven hands-on track record configuring and supporting Oracle Fusion Service Logistics (Service Work Orders, Debrief of parts/labor/expenses, Charges, and Spares Logistics).

- Solid understanding of supply chain integration flows connecting Field Service, Order Management, and Inventory.

- Prior experience operating in an Application Maintenance Support (AMS) or Managed Services environment adhering to ITIL standards.

- Robust analytical, client communication, and cross-functional collaboration skills.

- Bachelors or Masters degree in Supply Chain, Engineering, Information Technology, or related discipline.

Preferred Qualifications:

- Prior implementation or support exposure to Oracle Field Service Cloud (OFSC).

- Hands-on knowledge of enterprise ticketing systems such as ServiceNow, JIRA, or Remedy.

- Oracle Cloud SCM or Service Logistics certification.

Candidate Screening Questions (Ceipal Prescreening Setup)

1. How many years of functional experience do you have specifically in Oracle Fusion Cloud Service Logistics

2. Have you handled end-to-end setup and troubleshooting for Service Debrief (parts, labor, expense capture) and Spare Parts / Trunk Stock inventory

3. What is your experience level with integration touchpoints between Service Logistics, Inventory, and Order Management

4. Are you comfortable supporting client operations in an AMS model aligned to client support timeframes

5. What is your current location, notice period, and expected hourly rate/CTC

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Oracle Fusion Cloud SCM - Service Logistics Functional Consultant (Chennai)
🏢 IBU Consulting
📍 Chennai