About Tossit

Tossit is an on-demand home cooking platform that connects customers with trained and verified cooks. Customers can select their dishes, choose a time slot, and get a cook at their doorstep to prepare fresh meals using their own ingredients.

Were looking for a Operations Executive to handle customer queries, coordinate with our operations team, and assist in screening and shortlisting cooks for our platform.

Key Responsibilities

Customer Support & Operations

- Assist customers with bookings, scheduling, cancellations, and service-related concerns.
- Coordinate with the operations team to resolve customer issues promptly.
- Follow up with customers to ensure a smooth service experience.
- Maintain records of customer interactions and resolutions.
- Explain the Tossit platform, working model, and earning opportunities to potential cooks.
- Shortlist suitable cook leads and forward them to the operations team for further interviews and onboarding.

Requirements




- Excellent communication skills in Hindi and English (mandatory).
- Confident and comfortable handling phone calls.
- Strong interpersonal and problem-solving skills.
- Ability to communicate professionally with customers and cook candidates.
- Basic knowledge of Google Sheets or Excel.
- Organized, proactive, and capable of managing multiple tasks.
- Freshers are welcome to apply.

Who Would Be a Valuable Fit? Someone who enjoys interacting with people, is confident handling calls, can resolve customer concerns professionally, and can identify suitable cook candidates through initial conversations.

What You'll Gain

- Hands-on experience in customer support, recruitment, and startup operations.
- Exposure to real-time customer and workforce management.
- Opportunity to work closely with the operations team at a growing consumer services startup.

📌 Operations Executive (Bengaluru)
🏢 Tossit Technologies
📍 Bengaluru