Key Responsibilities

- Manage day-to-day operational activities and ensure smooth execution of ride-hailing services.

- Monitor vehicle availability, utilization, charging schedules, and fleet readiness.

- Coordinate with drivers, field teams, onboarding teams, and customer support to resolve operational issues.

- Track operational metrics such as rides completed, cancellations, driver productivity, and vehicle utilization.

- Identify operational bottlenecks and implement improvements to enhance efficiency.

- Handle operational escalations related to vehicle breakdowns, charging issues, driver availability, and service disruptions.

- Maintain operational trackers, prepare MIS reports, and share regular performance updates with management.

- Coordinate driver onboarding, attendance, engagement, and performance monitoring.

- Ensure adherence to standard operating procedures, safety guidelines, and company policies.

- Support cost optimization, resource allocation, and operational planning.





- Work closely with cross-functional teams to improve service quality and customer experience.

- Take ownership of assigned operational targets and ensure timely completion of tasks.

Required Qualifications

- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field.

- 2-4 years of experience in operations, fleet management, logistics, transportation, or a related industry.

- Solid coordination, organizational, and problem-solving skills.

- Proficiency in Microsoft Excel, data tracking, and operational reporting.

- Good communication and stakeholder management abilities.

- Ability to multitask, work independently, and handle time-sensitive operational challenges.

Preferred Qualifications

- Experience in electric mobility, ride-hailing, logistics, transportation, or fleet operations.

- Experience coordinating with field teams, drivers, or vendors.

- Familiarity with operational dashboards, MIS reporting, and performance tracking.

📌 Operations Executive (Coimbatore)
🏢 NURA ELECTRIC MOBILITY
📍 Coimbatore