:

- Maintain strong and professional relationships with existing and recent clients.

- Act as the primary point of contact for client queries, concerns, and service-related coordination.

- Coordinate with Sales, Project, Installation, Service, and Technical teamsto ensure timely resolution of client requirements.

- Regularly follow up with clients regarding project progress, installation status, inspections, and handover schedules.

- Visit project sites to coordinate with clients and ensure smooth communication between the client and company teams.

- Coordinate and support lift/elevator handover activities, including documentation and customer communication.

- Understand customer concerns and coordinate with relevant departments for timely resolution.





- Maintain accurate records of customer interactions, complaints, follow-ups, and resolutions.

- Conduct regular follow-ups after handover to ensure customer satisfaction.

- Prepare customer reports and provide updates to management.

- Handle escalations professionally and ensure proper closure.

- Maintain good communication with builders, contractors, architects, homeowners, and other stakeholders.

- Support the company in improving customer satisfaction and long-term client relationships.

Other Details

- Work Time - 09:00 am -06:00 pm

- Workdays - Monday – Saturday

- Location – Chennai

📌 Opening for CRM in Lift/Elevators Industry at Chennai
🏢 Talisman HR Solutions
📍 Chennai