26 Oct
|
HCLTech
|
Chennai
Opening for Language Expert_ German
Experience : 5 to 9 Years
Location : Chennai/Bangalore
Shift : UK
Designation : Lead Analyst
No of Position : 5
Key Responsibilities
Expert in German
Manage complex and highprofile accounts using defined collection strategies
Own and control aged receivables as per SLAs and performance metrics
Implement and remove service stops as per process guidelines
Review UMCC and onaccount payments in line with ICMP standards
Identify potential writeoffs and support aged debt clearance
Drive quarterly and monthly debt & cash target achievements
Execute endtoend dunning processes and handle legal escalations
Identify and support continuous process and system improvements
Collaborate with administrators and team leads to close knowledge gaps
Lead and support new process implementations
Background & Qualifications
Any graduate
Excellent verbal and written communication skills
Willingness to work in night shifts
Proven track record of meeting targets and SLAs
Robust working knowledge of MS Office
Customerfocused mindset with solid negotiation skills
Analytical thinking and problemsolving capability
Exposure to project methodology is a plus
RoleSpecific Competencies
Fluent in English (verbal & written)
Resultdriven and selfmotivated
Strong learning orientation
Team player with the ability to work independently
Adaptable and flexible in a dynamic work environment
Excellent customer service and stakeholder management skills
Leadership and people management capabilities (for senior roles)
Important Note
Candidates with OTC experience added advantage
Immediate joiners or less than 30 days notice period can apply
Others, please do not apply
Role: Other, Industry Type: IT Services & Consulting, Department: Other, Employment Type: Full Time, Permanent Role Category: Other Education UG: Any Graduate read more
Key Skills Skills highlighted with ‘‘ are preferred keyskills German Order to CashGerman Language
📌 Opening For German Language Expert (Chennai)
🏢 HCLTech
📍 Chennai