Candidate should have 1-8years of experience in Accounts Receivable and Collections, with hands-on experience handling US customers. The role involves managing customer accounts, following up on outstanding invoices, resolving payment disputes, and ensuring timely collections while maintaining excellent customer relationships.

Key Responsibilities

- Perform collection activities for assigned customer portfolios.
- Follow up with customers via phone calls and emails for overdue invoices and outstanding balances.
- Review aging reports and prioritize collection efforts based on risk and aging buckets.
- Investigate and resolve payment delays, disputes, deductions, and short payments.
- Collaborate with internal teams such as Billing, Cash Application, Sales, and Customer Service to resolve issues impacting collections.
- Maintain accurate records of collection activities and customer communications.

Requirements




- Bachelor's degree in Commerce, Finance, Accounting, or a related field.
- 1-8 years of experience in Accounts Receivable, Collections, or OTC processes.
- Experience handling US customers and understanding of US business practices.
- Robust verbal and written communication skills.
- Knowledge of ERP systems such as SAP, Oracle, NetSuite, BlackLine, or similar platforms.
- Understanding of OTC cycle, Accounts Receivable, cash application, and dispute management
- Proficiency in Microsoft Excel and MS Office applications.

Willingness to work in US business hours / night shift as per business requirement. Note:- It a work from home opportunity, Office is located in bangalore once in 3 months Quaterly visit for 1 WEEK in bangalore office

📌 Opening For Account Recievable US Collections - US Process & US Shift (Bengaluru)
🏢 ContinuServe Softech India
📍 Bengaluru