JOB SUMMARY The Officer - Admin (Travel Desk) will be responsible for managing and coordinating end-to-end travel support services for employees and business stakeholders while ensuring timely assistance, cost optimization, process adherence, and seamless travel experience. The role involves handling travel bookings, vendor coordination, expense control, compliance monitoring, and operational support while maintaining high service standards and effective execution of travel desk operations.

KEY RESPONSIBILITIES

- Manage end-to-end travel desk operations including travel bookings, itinerary coordination, accommodation arrangements, and travel-related support for employees and business stakeholders.

- Ensure timely response and closure of travel requests within defined turnaround timelines and internal SLA commitments.

- Coordinate with travel vendors, airlines, hotels, transport providers, and agencies to ensure smooth travel arrangements and service quality.

- Monitor and optimize travel-related expenses while driving cost reduction initiatives without compromising service standards.

- Ensure timely verification, processing, and coordination of vendor bills and travel-related payments.

- Maintain proper travel records, booking details, expense trackers, approvals, and operational documentation.

- Ensure adherence to organisational travel policies, SOPs, approval hierarchies,



and compliance requirements.

- Monitor audit observations related to travel desk operations and ensure timely closure of identified gaps and corrective actions.

- Coordinate with employees and departments to provide seamless travel assistance and ensure a positive employee experience.

- Track travel desk operational efficiency, booking accuracy, and service quality to improve process effectiveness.

- Support implementation and usage of digital travel management systems and automated tracking mechanisms.

- Coordinate with internal stakeholders for travel planning, scheduling, and operational support requirements.

- Identify opportunities for improving travel processes, vendor performance, operational efficiency, and employee convenience.

JOB PROFILE

- Educational Qualification: Graduation.
- Experience: 2-4 years of experience in Admin.
- Strong coordination, communication, and follow-up skills
- Ability to manage multiple travel requests and operational timelines efficiently
- Good documentation, billing coordination, and record management abilities
- Proficiency in MS Office and digital travel management systems
- Strong problem-solving skills with service-oriented mindset
- High attention to detail with focus on operational efficiency, SLA adherence, and employee experience

📌 Officer - Travel Desk (Jaipur)
🏢 Shubhashish Homes Developers
📍 Jaipur