– OFFICE ASSISTANT

Chit Fund Company | Moneymithra Chits Pvt. Ltd.

1. Job Details

Particulars

Details

Job Title : Office Assistant

Department: Administration & Operations

Industry: Chit Funds & Financial Services

Reports To: Branch Manager / HR Manager

Work Location: Nagarbhavi , Malleshwaram

Employment Type: Full time

2. Job Purpose To support the smooth functioning of daily branch activities by handling office administration, document movement, customer assistance, record maintenance, banking-related errands, and coordination with the Operations and Accounts teams while ensuring confidentiality, accuracy, and timely completion of assigned tasks.

3. Roles and Responsibilities

A. Office Administration

- Maintain office cleanliness, discipline, and general upkeep.
- Ensure proper arrangement of office files, documents, stationery, and records.
- Handle photocopying, scanning, printing, filing, and dispatch of documents.
- Maintain inward and outward registers for letters, parcels, and official documents.
- Monitor stationery and office supply requirements and report shortages.
- Assist in opening and closing office activities as assigned.
- Travelling to Bank, Other branches
- Event handling, Material Handling (limited), any dispatches (Courier)

B. Chit Fund Operations Support

- Assist the Operations team in organizing chit group files, subscriber documents, agreements, and other records.
- Support the collection team, documentation pickup, sorting, and submission of subscriber forms and KYC documents.
- Arrange and transport documents between departments or branches as authorized.
- Help maintain physical records of chit groups,



subscribers, instalments, and related transactions.
- Ensure documents are submitted to the concerned employee within the prescribed timelines.
- Assist in preparing files for audits, inspections, and internal verification.

C. Customer Support

- Welcome customers and direct them to the appropriate department or employee.
- Assist customers with basic enquiries and guide them regarding the relevant process.
- Help customers submit forms and supporting documents.
- Coordinate with the Operations and Accounts teams for customer-related requests.
- Maintain polite, professional, and courteous behaviour with customers.

D. Accounts and Banking Support

- Assist the Accounts team in organizing receipts, vouchers, bills, and payment-related documents.
- Submit authorized documents to banks or other offices as instructed.
- Support the collection and delivery of official documents, subject to company procedures.
- Maintain proper acknowledgement records for documents handed over or received.
- Never collect, receive, transfer, or disburse cash without proper authorization and documentation.

E. Interdepartmental Coordination

- Coordinate with the Branch Manager, Operations, Accounts, HR, and Business Development teams for routine office requirements.




- Deliver internal documents and communicate instructions to the concerned employees.
- Assist with branch meetings, document preparation, and administrative activities.
- Perform other reasonable duties assigned by the reporting manager.

3. Educational Qualification and Experience

- Minimum qualification: SSLC / PUC; a higher qualification is preferred.
- Freshers may apply; prior experience as an Office Assistant, or Administrative Assistant is an advantage.
- Basic reading, writing, and communication skills in Kannada, English are mandatory.
- Basic knowledge of office equipment, filing, and document handling.
- Ability to follow instructions and complete tasks within deadlines.

7. Required Skills and Competencies

- Reliability, honesty, and discipline.
- Good organizational and time-management skills.
- Polite communication and customer-handling ability.
- Attention to detail in document handling.
- Willingness to perform office errands and routine administrative work.
- Ability to maintain confidentiality.
- Teamwork and a helpful attitude.

8. Expected Outcomes

- Smooth and organized day-to-day branch operations.
- Timely movement and proper maintenance of company documents.
- Improved customer service and coordination between departments.
- Proper use of office resources and compliance with internal procedures.
- Secure handling of confidential customer and company information.

9. Vehicle : Must have 2 Wheeler and a valid driving license Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Office Assistant (Bengaluru)
🏢 Moneymithra Services
📍 Bengaluru