– Key Responsibilities

A. Cross-Departmental Learning & Development

- Undergo structured training across different departments.
- Understand the organization's products, services, customers and business model.
- Learn internal processes, SOPs, documentation and reporting systems.
- Observe departmental workflows and understand interdepartmental dependencies.
- Assist department heads in daily operational activities.
- Maintain training records and submit periodic learning reports.
- Develop knowledge of the complete business cycle, from lead generation to project execution, billing and after-sales support.

B. Sales & Business Development

- Understand the company's IT Infrastructure, Cybersecurity, Digital Classroom and Video Conferencing solutions.
- Learn customer identification, lead generation and opportunity tracking.
- Assist the sales team in preparing quotations, proposals and presentations.
- Understand government and enterprise customer requirements.
- Learn CRM updates, sales pipeline management and follow-up processes.
- Coordinate with OEMs, distributors and internal teams for solution preparation.

C. Government Tendering & Bid Management

- Understand government procurement processes, including GeM and e-tendering platforms.
- Learn tender identification, eligibility assessment and documentation.
- Assist in preparing technical and commercial bid documents.
- Understand EMD, performance security, compliance sheets and tender timelines.
- Coordinate with sales, technical, procurement and finance teams for tender submissions.
- Maintain tender tracking reports and documentation.

D. Procurement & Vendor Management

- Understand the procurement cycle, from purchase requisition to material delivery.
- Learn OEM and distributor coordination, pricing comparisons and negotiations.
- Assist in preparing purchase orders and maintaining procurement records.
- Track order confirmations, delivery schedules and logistics.
- Understand inventory management, warranty registration and vendor evaluation.

E. Technical Operations & Cybersecurity





- Gain foundational knowledge of IT hardware, networking, servers, storage, firewalls and cybersecurity solutions.
- Understand installation, configuration, implementation and technical support workflows.
- Learn basic cybersecurity concepts, endpoint security, network security and IT infrastructure management.
- Assist technical teams with project documentation, asset records and service reports.
- Understand OEM support processes, escalation procedures, SLA and warranty management.
- Participate in technical training and product demonstrations.

Note: Trainees without technical qualifications will focus initially on technical coordination and product understanding rather than independent configuration or security administration. F. Project Management & Service Delivery

- Understand project planning, execution, monitoring and closure.
- Assist project managers in tracking milestones, deliverables and timelines.
- Coordinate with customers, vendors and internal technical teams.
- Maintain project progress reports, installation records and completion documentation.
- Understand customer acceptance, commissioning and project handover.
- Learn warranty support, complaint tracking and service escalation management.

G. Finance, Accounts & Commercial Operations

- Understand the basic flow of purchase orders, invoices, payments and collections.
- Learn project costing, profitability and commercial documentation.
- Assist in maintaining billing records and payment follow-up trackers.
- Understand GST, TDS and other relevant commercial compliance at a functional level.
- Learn coordination between sales, procurement and accounts departments.

H. HR, Administration & Business Operations

- Understand recruitment, onboarding, attendance and employee management processes.
- Assist in documentation, MIS preparation and internal coordination.
- Learn organizational policies, workplace discipline and reporting structures.
- Participate in process improvement and operational efficiency initiatives.

Pay: From ₹25,000.00 per month

Perks

- Leave encashment

Education:
- Bachelor's (Preferred)

Work Location: In person

📌 Management Trainees - Freshers Welcome (Ghansoli)
🏢 Redius Infosecurity
📍 Ghansoli