We are looking for a professional and well-presented Lobby Manager / Hostess to manage lobby and front-desk operations, ensure a welcoming experience for visitors, and coordinate with various internal departments. The ideal candidate should have excellent communication, guest relations, and complaint-handling skills.

Key Responsibilities

- Manage daily lobby and front-desk operations, ensuring smooth visitor flow and efficient customer handling.

- Welcome and assist guests, customers, and visitors professionally.

- Handle visitor registration, appointments, inquiries, and customer requests.

- Coordinate with sales, service, customer relations, security, housekeeping, and administration teams.

- Address customer complaints and queries promptly, ensuring timely resolution.

- Maintain lobby presentation,



cleanliness, and professional service standards.

- Ensure a positive customer experience and maintain visitor records.

- Support day-to-day administrative activities related to lobby management.

Required Skills

- Excellent communication and interpersonal skills.

- Strong guest relations and customer service abilities.

- Experience in lobby management and front-desk operations.

- Valuable complaint handling and resolution skills.

- Professional grooming and a pleasant personality.

- Strong coordination, multitasking, and problem-solving abilities.

📌 Lobby Manager/Hostess (Gurugram)
🏢 Globalstar Auto
📍 Gurugram