Description

We are looking for an experienced IT System Administrator to provide technical support and manage Microsoft 365, endpoint devices, email security, and day-to-day IT operations across our global organization. You will help employees resolve technical issues, manage user accounts and licenses, maintain IT systems, and ensure devices and networks remain secure and reliable.

You'll work closely with our global Technology team, supporting Windows, Linux, and macOS environments, administering Microsoft 365 services, troubleshooting network issues, and improving our overall IT security. The ideal candidate is organized, proactive, a quick learner, and comfortable managing multiple priorities in a fast-paced, international work environment.

Requirements

- 3+ years of experience in desktop support, IT support, and Microsoft 365 administration.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong knowledge of Windows operating systems and Microsoft Office applications, with a working understanding of Linux and macOS.
- Hands-on experience administering Microsoft 365, including user accounts, email accounts, distribution lists, and licenses.
- Experience managing Exchange Online, SharePoint Online, and OneDrive for Business.




- Familiarity with Azure administration and cloud platforms such as AWS or Azure.
- Experience configuring, maintaining, and troubleshooting endpoint devices, hardware, software, operating systems, and peripherals.
- Knowledge of endpoint and email security, antivirus solutions, access controls, and phishing or email security simulations.
- Understanding of networking, including routers, switches, wireless access points, leased-line connectivity, and network troubleshooting.
- Experience with system maintenance, security updates, patching, backups, and device cleanup.
- Ability to manage support tickets, diagnose technical issues, use remote access tools, and escalate complex issues when necessary.
- Experience maintaining IT asset inventories, software licenses, hardware allocation, and device lifecycle records.
- Strong problem-solving, troubleshooting, and root cause analysis skills.
- Good written and verbal communication skills, including the ability to explain technical issues to non-technical users.
- Ability to work independently and collaboratively, learn current technologies quickly, and manage multiple tasks and deadlines.

📌 IT System Administrator (India)
🏢 Cognativ
📍 India