: IT Head – YS Group of Institutions

Department: Information Technology & Digital Transformation

Reporting To: Director, YS Group and Heads of Organizations

Location: Barnala, Punjab

Employment Type: Full-time

1. Role Overview The IT Head will be responsible for strengthening the digital presence of YS Group, upgrading the organisation’s IT infrastructure, and identifying and implementing technology solutions that improve operational efficiency, communication, academic delivery and the overall experience of students, parents and staff.

The role combines IT management, digital marketing coordination, software implementation and technology-led innovation across all institutions under YS Group.

2. Key Responsibilities

A. Digital Presence and Social Media

- Develop and implement a digital strategy to strengthen the online presence and reputation of YS Group and its institutions.
- Plan and coordinate social media content across platforms such as Instagram, Facebook, YouTube and LinkedIn.
- Ensure regular publication of engaging content highlighting school activities, academic achievements, events, admissions, student accomplishments and institutional initiatives.
- Coordinate with the marketing, admissions and academic teams to collect relevant content, photographs, videos and success stories.
- Monitor social media engagement, reach, enquiries and audience growth, and recommend improvements based on performance.
- Ensure that the websites, Google Business profiles and other digital platforms remain updated, accurate and professional.
- Explore digital campaigns and online tools to support admissions, brand awareness and parent engagement.
- Maintain consistency in the branding, communication and digital identity of all YS Group institutions.

B. IT Infrastructure and Technology Upgradation

- Assess the existing IT infrastructure across the Group, including computers, laptops, networking, internet connectivity, servers, printers, smart classrooms and related systems.
- Develop and implement a phased IT upgradation plan based on institutional requirements, priorities and budget.
- Ensure reliable functioning, preventive maintenance and timely troubleshooting of IT equipment and systems.
- Evaluate emerging technologies and recommend solutions that improve productivity, communication, teaching and administration.
- Maintain an inventory of IT assets, software licences, warranties and maintenance contracts.
- Ensure appropriate data security, access controls, backup arrangements and protection against cyber threats.
- Coordinate with external vendors and service providers to ensure timely resolution of technical issues.

C. Software Implementation and Digital Transformation

- Identify opportunities to automate existing manual processes and improve efficiency through technology.
- Study the requirements of different departments and recommend suitable software, applications or digital platforms.
- Lead the selection, evaluation, procurement, implementation and integration of new software solutions.
- Explore solutions for admissions, fee management, HR, payroll, attendance, transport, inventory, communication, reporting and institutional administration.




- Evaluate existing software and ensure that the organisation is utilising available features effectively before investing in additional solutions.
- Coordinate with software vendors to customise solutions, resolve issues and ensure timely implementation.
- Train employees and ensure effective adoption of newly implemented systems.
- Measure the impact of implemented solutions in terms of time saved, cost reduction, accuracy, transparency and ease of use.

D. AI and Technology-Led Innovation

- Identify practical applications of artificial intelligence, automation and digital tools across academic and administrative functions.
- Recommend solutions that reduce repetitive work, improve reporting and support data-driven decision-making.
- Explore appropriate digital tools for teachers, students, admissions teams, HR and management.
- Conduct pilot projects before recommending large-scale implementation.
- Establish appropriate guidelines for data privacy, responsible AI use and information security.
- Keep the management informed about relevant technological developments and opportunities for the Group.

E. Website and Online Systems Management

- Ensure that the Group’s websites are updated, user-friendly, mobile-responsive and aligned with the organisation’s brand identity.
- Coordinate website improvements, admission enquiry forms, online registration systems and other digital features.
- Monitor website performance, functionality, security and user experience.
- Ensure that digital enquiries are routed to the appropriate departments and that systems support timely follow-up.
- Coordinate with external agencies or developers for website maintenance, redesign and new functionality, wherever required.

F. Staff Support, Training and Coordination

- Provide technical support and establish a systematic process for logging, prioritising and resolving IT issues.
- Train staff members to use institutional software, digital tools and technology effectively.
- Develop simple standard operating procedures for commonly used systems.
- Coordinate with academic, administrative, HR, finance, admissions and marketing teams to understand their technology requirements.
- Promote a culture of responsible technology use, continuous improvement and digital efficiency.

G. Planning, Budgeting and Reporting

- Prepare an annual IT roadmap covering infrastructure, software, digital marketing support, security and innovation.
- Prepare budgets and business cases for proposed technology investments.
- Compare vendors, assess quotations and recommend cost-effective solutions.
- Maintain records of IT expenditure, assets, subscriptions, licences and service contracts.
- Submit a monthly report to the Director covering completed projects, pending issues, social media performance, software implementation, IT uptime, expenditure and planned initiatives.




- Track the outcomes of technology investments and recommend corrective measures wherever expected results are not achieved.

3. Key Performance Indicators (KPIs) Performance will be evaluated against agreed targets, including:

- Growth in social media reach, engagement and relevant admission enquiries.
- Timely execution of the approved digital content and technology plans.
- Reliability of IT infrastructure and timely resolution of technical issues.
- Successful implementation and adoption of approved software solutions.
- Reduction in manual work, process delays and avoidable operational costs.
- Timely completion of IT upgrades within approved budgets.
- Staff training and effective use of digital systems.
- Website accuracy, functionality and timely updating.
- Data security, backup compliance and management of IT assets.
- Quality and timeliness of monthly reporting and recommendations.

Specific targets will be finalised by management based on the baseline position, available resources and institutional priorities. 4. Qualifications and Experience

- Bachelor’s degree in Computer Science, Information Technology, Computer Applications or a related discipline.
- Relevant professional certifications in IT infrastructure, networking, cybersecurity, software implementation or digital marketing will be an advantage.
- Preferably 4–7 years of relevant experience in IT management, technology implementation, digital systems or a related role.
- Experience in educational institutions or multi-location organisations will be preferred.
- Demonstrated experience in implementing software solutions, coordinating with vendors and managing IT projects.
- Working knowledge of social media platforms, website management, analytics and digital marketing tools.
- Familiarity with AI tools, workflow automation, cloud platforms and data security practices.

5. Required Skills and Competencies

- Strong problem-solving and analytical skills.
- Ability to understand organisational requirements and translate them into practical technology solutions.
- Project management, planning and execution skills.
- Effective communication and coordination with technical and non-technical teams.
- Ability to evaluate vendors, compare solutions and manage costs.
- A proactive approach to identifying opportunities for improvement.
- Ability to train, guide and support employees with varying levels of technical knowledge.
- Strong ownership, accountability and follow-through.

6. Expected Approach The IT Head is expected to be a technology enabler for the entire YS Group—not merely a person who resolves computer or network issues. The role requires proactively identifying opportunities, recommending practical solutions, ensuring implementation and measuring the resulting improvements. The successful candidate should be able to explain what needs to change, why it is needed, what it will cost, how it will be implemented and what measurable benefit it will deliver.

The overall objective is to build a technology-enabled organisation with a stronger digital presence, more productive systems and improved service delivery across all YS Group institutions.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits

- Leave encashment
- Provident Fund

Work Location: In person

📌 IT and Social Media Head (Barnala)
🏢 YS Group of Institutes
📍 Barnala