Dear candidate,

We are looking for an Intune Support Engineer with strong hands-on experience in endpoint/device management and end-user troubleshooting.

Job Location :chennai

The Level 1 Intune Support Engineer acts as the first line of technical support for Microsoft Intune and Mobile Device Management (MDM/MAM). This role focuses on daily user support, device enrollment, troubleshooting basic policy issues, and managing standard device lifecycles across Windows, iOS, and Android platforms.

Key Responsibilities

- User Support & Troubleshooting: Resolve basic user issues regarding Microsoft Intune enrollment, device compliance, and corporate resource access.
- Device Management: Assist with enrolling, renaming, wiping, and retiring corporate and BYOD devices (Windows, iOS, iPadOS, Android).
- App Deployment: Monitor and troubleshoot the deployment of standard corporate applications and software updates to endpoints.
- Ticket Management: Log, track, and escalate complex mobile device and endpoint management issues to Level 2/3 engineering teams.
- Access Management:



Validate user group assignments in Azure Active Directory (Microsoft Entra ID) to ensure proper policy deployment.

Technical Qualifications

- Foundational MDM Knowledge: Basic understanding of Microsoft Intune, MDM/MAM concepts, and device enrollment profiles.
- Operating Systems: Familiarity with configuring and troubleshooting Windows 10/11, iOS, and Android operating systems.
- Identity & Access: Basic understanding of Azure Active Directory / Microsoft Entra ID (users, groups, and basic licensing).
- Ticketing Tools: Experience using ITSM tools like ServiceNow, Jira, or Remedy.

Soft Skills

- Excellent written and verbal communication skills.
- Strong customer service mindset with patience for non-technical users.
- Valuable problem-solving and documentation habits.

Interested candidates please share your resume to [email protected] Regards,

Gayathri Arunagiri

📌 Intune -End user Support (Chennai)
🏢 Movate Technologies
📍 Chennai