Hiring: Customer Support Executive International Banking Process
Immediate Joiners Preferred
Location: Manyata Tech Park, Bangalore
Shift: Rotational UK Shift
Work Schedule: 5 Days Working | 2 Rotational Week Offs
Employment Type: Full-Time | Work From Office
Salary: Up to 6 LPA
Welcome Bonus: 30,000 (subject to eligibility and applicable terms)
About the Role
We are hiring customer-focused professionals for an International Banking Customer Support Process. The ideal candidate should have excellent English communication skills, strong customer-handling abilities, and a passion for delivering a high-quality customer experience.
Eligibility Criteria
- Excellent spoken English with a clear, neutral accent
- Undergraduate or Graduate candidates can apply.
- Minimum 1 year of professional experience in any industry, BPO, or customer service.
- Bangalore-based candidates preferred.
- Immediate joiners required.
- Comfortable working in rotational UK shifts and rotational week-offs.
This is a customer-facing international role. Candidates should have fluent English communication with minimal to no Mother Tongue Influence (MTI). A communication assessment will be conducted during the interview process.
Required Skills
- Excellent spoken English with explicit pronunciation and a neutral accent.
- Strong verbal communication and active listening skills.
- Ability to communicate confidently with international customers.
- Good problem-solving skills and a customer-first approach.
- Professional attitude and the ability to handle customer queries effectively.
- Candidates must clear the communication assessment during the interview process.
Key Responsibilities
- Handle inbound customer calls and assist with banking-related queries.
- Understand customer concerns and provide accurate, timely resolutions.
- Maintain service quality, professionalism, and customer satisfaction.
- Follow process guidelines, data confidentiality requirements, and compliance standards.
- Meet quality and productivity targets.
- Escalate complex issues to the appropriate teams when necessary.
- Maintain accurate records of customer interactions.
Salary & Benefits
- CTC up to 6 LPA.
- 30,000 welcome bonus, subject to applicable terms and eligibility.
- Five-day working week.
- Opportunity to develop expertise in international banking customer service.
- Career growth and professional development opportunities.
Interview Process: Face-to-Face Interview Only. No Virtual Interviews. Apply Now Contact HR Neha
Phone/WhatsApp: (phone hidden)
Email:
[email protected]
Interested candidates can contact HR or share their updated resume to discuss eligibility and schedule an interview.
📌 International UK Banking Associate( Customer Support) (Bengaluru)
🏢 Your Pitchh
📍 Bengaluru