Hiring E-commerce Customer Support Executive

Location: Pune

Process: E-commerce Customer Support

Work Mode: Work from Office (WFO)

Job Responsibilities

- Handle customer queries related to orders, deliveries, returns, refunds, cancellations, and payments.
- Resolve customer concerns while ensuring customer satisfaction.
- Handle customer interactions through Voice/Chat/Email as per business requirements.
- Follow process guidelines and quality standards.

Eligibility Criteria

- Qualification: Graduate / Undergraduate
- Experience: Minimum 6 months of BPO / Customer Support experience preferred (Domestic or International).
- E-commerce customer support experience will be an added advantage.
- Excellent English communication skills are mandatory.
- Basic computer knowledge and typing skills required.
- Must be comfortable with rotational shifts.

Salary & Advantages

- Salary: Up to 32,000 CTC per month

- Working Days: 5 Days
- Weekly Offs: 2 Rotational Offs

- Shift: Rotational

Note: Excellent communication skills and flexibility to work in rotational shifts are mandatory. Get your interview Scheduled today

HR Diksha: (phone hidden)

[email protected]

📌 International Chat Support | E-commerce (Pune)
🏢 Pivotal Placements
📍 Pune