We are looking for detail-oriented and analytical professionals to join our Insurance Operations team. The role involves understanding end-to-end insurance business processes, analyzing and processing insurance-related transactions, managing data within various systems, and ensuring service delivery within defined timelines and quality standards.

Key Responsibilities

- Understand and support end-to-end insurance business processes.

- Analyze, validate, and accurately input data into systems and databases.

- Process requests and transactions based on defined business rules and guidelines.

- Perform policy, claims, cash application, or OTC-related operational activities.

- Ensure accuracy, quality, and timely completion of assigned tasks.

- Investigate discrepancies and resolve issues through appropriate analysis.

- Maintain process documentation and adhere to operational controls.

- Collaborate with internal stakeholders to deliver a high level of customer service.

- Meet productivity,



turnaround time, and quality objectives.

Required Skills & Qualifications

- 0-6 years of experience in Property & Casualty Insurance, Cash Application, or Order-to-Cash (OTC) operations.

- Basic proficiency in MS Excel.

- Strong analytical and problem-solving skills.

- Good written and verbal communication skills.

- Strong attention to detail and accuracy.

- Customer-oriented mindset with a focus on service excellence.

- Effective planning and organizational skills to manage multiple priorities and deadlines.

Preferred Qualifications

- Exposure to insurance operations, policy administration, claims processing, underwriting support, or broker operations.

- Experience working with insurance systems and databases.

- Ability to work in a fast-paced setting with minimal supervision.

📌 Insurance Operations Analyst (P&C Insurance) (Gurugram)
🏢 XCEEDANCE
📍 Gurugram