26 Oct
|
Sutherland
|
Hyderabad
26 Oct
Sutherland
Hyderabad
:
We are hiring Customer Support Executives for an International Chat Process. This is an excellent opportunity for candidates with valuable English communication skills who are looking to start or build their career in the international BPO.
Key Responsibilities
- Handle chats from international customers.
- Understand customer queries and provide appropriate resolutions.
- Communicate professionally and confidently in English.
- Provide accurate information while following process guidelines.
- Handle customer concerns with patience and a positive attitude.
- Maintain quality and productivity standards.
- Follow company policies and process requirements.
- Accurately document customer interactions and maintain records.
- Work effectively as part of a customer service team.
- Candidate Requirements
- Candidates with freshers to 2 years of experience can apply.
- Good spoken English and communication skills
- Strong customer-service and interpersonal skills.
- Ability to handle customer queries professionally.
- Good problem-solving and decision-making skills.
- Comfortable working in rotational/night shifts.
- Willingness to work from the office.
- Candidates from BPO, Customer Service and International Voice processes are welcome.
Walkin Address - Sutherland, 7th Floor, Divyasree Building, Lanco Hills, Manikonda
Poc - Srihitha
Role: Chat Support, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Part Time, Temporary/Contractual Role Category: Non Voice Education UG: Graduation Not Required read more
Key Skills Skills highlighted with ‘‘ are preferred keyskills Chat ProcessNon Voice ProcessInternational Non VoiceCustomer SupportInternational Chat Process Email ProcessEmail SupportBPO Non Voice
📌 Hybrid - Non Voice (Hyderabad)
🏢 Sutherland
📍 Hyderabad