Job Title: Housekeeping Supervisor

Department: Housekeeping

Job Location: As assigned

Employment Type: Full-time

Job Summary The Housekeeping Supervisor is responsible for supervising housekeeping staff and ensuring that guest rooms, public areas, offices, and other assigned areas are clean, hygienic, well-maintained, and presentable. The role involves allocating duties, inspecting cleaning standards, monitoring staff performance, managing supplies, and ensuring compliance with company policies and safety standards.

Key Responsibilities

- Supervise and coordinate the daily activities of housekeeping attendants and cleaning staff.
- Allocate duties, prepare work schedules, and monitor staff attendance.
- Inspect guest rooms, public areas, washrooms, corridors, and other assigned areas to ensure cleanliness and hygiene standards.
- Ensure that cleaning procedures, checklists, and standard operating procedures (SOPs) are followed.
- Train new employees on cleaning techniques, equipment handling, hygiene, and safety procedures.
- Monitor the use and storage of cleaning chemicals, tools, equipment, and supplies.
- Maintain housekeeping records, inspection reports, attendance sheets, and inventory registers.
- Report maintenance issues, damaged items, and safety hazards to the relevant department.
- Coordinate with other departments to ensure smooth daily operations.
- Handle guest or client complaints professionally and ensure timely resolution.
- Monitor staff grooming, discipline, productivity, and adherence to company policies.
- Ensure proper waste disposal and compliance with health, sanitation, and environmental standards.




- Assist the Housekeeping Manager with stock control, performance reviews, and operational planning.

Qualifications and Experience

- Minimum qualification: 12th pass ; a diploma in Hotel Management or Housekeeping is an advantage.
- Previous experience in housekeeping or a related supervisory role is preferred.
- Knowledge of cleaning procedures, sanitation standards, and housekeeping equipment.
- Basic computer skills and report-writing abilities.
- Experience in staff supervision, inventory control, and quality inspections.

Required Skills

- Leadership and team management
- Communication and interpersonal skills
- Attention to detail
- Time management and organization
- Problem-solving and decision-making
- Knowledge of hygiene and safety procedures
- Customer service and complaint handling

Key Performance Indicators (KPIs)

- Cleanliness and inspection scores
- Staff productivity and attendance
- Guest or client satisfaction
- Compliance with safety and hygiene standards
- Proper inventory management and cost control
- Timely completion of assigned tasks

Working ConditionsThe role may require standing or walking for extended periods, working in shifts, and assisting with housekeeping duties when necessary.Overall Objective: To maintain high standards of cleanliness, hygiene, safety, and service quality while ensuring effective housekeeping operations and effective team performance. Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Housekeeping Supervisor (Sahibzada Ajit Singh Nagar)
🏢 MG BAKERS(NIK BAKER'S
📍 Sahibzada Ajit Singh Nagar