- Responsible for monitoring and d all patient related services to ensure high score of customer satisfaction index.

- Responsible for Identifying/ solving patient requirements/ grievances by establishing personal rapport with the patients.

- Responsible for coordinating the Floor coordinators and see that rooms are arranged in time for all those advised for admission and also see that the rooms allotted clean and tidy as per the procedures laid down.

- Ensures coordination with all the patient care stake holder and offer in time services to patients, coordinate with maintenance, diagnostics, dietary, House Keeping etc.

- Responsible for coordinating with the Consultants for quality patient care and smooth functioning of the department.

- Ensures that all the billable services are billed properly in the billing and assist patients for any counseling.

- Directs the operations by initiating,



coordinating and enforcing operational policies and procedures.

- Responsible for coordinating with billing department for smooth discharge process.

- Responsible for coordinating with other departments for the smooth functioning of services in the department and to ensure utmost customer satisfaction.

- Responsible for maintaining a very valuable rapport with Consultants, patients and patient attendants.

- Responsible for collecting feedback from the patients and sending the same to the concerned for analysis and create MIS for the management.

- Responsible for implementing corrective actions to ensure patient concerns are addressed- whether people are process oriented.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Hospital Floor Coordinator (Bengaluru)
🏢 sri sringeri sharada peetham charitable trust
📍 Bengaluru