26 Oct
|
Atdoorstep Technology
|
Noida
26 Oct
Atdoorstep Technology
Noida
Company: ATDOORSTEP TECHNOLOGY LLC
Job Location: Remote / Work From Home (WFH)
Preferred Candidate Location: Delhi NCR (Delhi, Noida, Greater Noida, Ghaziabad, Gurugram & Faridabad)
Salary: ₹15,000 – ₹25,000 per month + Performance-Based Incentives
Experience: Freshers and Experienced Candidates Can Apply
Employment Type: Full-Time
We are looking for enthusiastic and customer-focused Customer Service Executives to join our growing team. This is a 100% Work From Home chance, with preference given to candidates residing in Delhi NCR.
The ideal candidate should have excellent communication skills, a professional attitude, and the ability to handle customer inquiries efficiently.
Key Responsibilities
- Handle customer inquiries through phone calls, WhatsApp, emails, and other communication channels.
- Provide accurate information about company services, pricing, quotations, and bookings.
- Resolve customer complaints professionally and ensure customer satisfaction.
- Follow up with customers regarding service requests, appointments, pending quotations, and feedback.
- Coordinate with internal teams, technicians, and service providers to ensure timely service delivery.
- Maintain accurate customer records and regularly update information in the CRM system.
- Manage incoming leads, follow-ups, and booking confirmations.
- Achieve daily performance targets while maintaining customer service quality standards.
Requirements
- Excellent verbal and written communication skills in English and Hindi.
- Basic computer knowledge and familiarity with MS Office and CRM systems.
- Strong customer-handling and problem-solving abilities.
- Ability to manage multiple customer conversations professionally.
- Customer-focused attitude with patience and professionalism.
- Willingness to work in rotational shifts as per business requirements.
- Must have a laptop/desktop and a stable internet connection for remote work.
- Freshers with strong communication skills are encouraged to apply.
Benefits
- 100% Work From Home opportunity.
- Competitive salary of ₹15,000–₹25,000 per month.
- Additional performance-based incentives.
- Opportunity to work with a Dubai-based company.
- Professional training and career growth opportunities.
- Supportive and performance-driven work environment.
Preferred Candidates Candidates currently residing in Delhi NCR will be given preference. However, suitable candidates from other locations may also be considered.
Job Type: Full-Time | Remote
Apply Now – Join Our Growing Team!
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: Remote
📌 Hiring: Customer Service Executive (Work From Home) (Noida)
🏢 Atdoorstep Technology
📍 Noida