Company: CareerHike EduTech

Job Title: Sales Head

Department: Sales & Business Development

Job Location: Gurugram, Haryana

Employment Type: Full-Time

Working Days: 6 Days a Week

Working Hours: 10:00 AM – 7:00 PM

About CareerHike EduTech

CareerHike EduTech is an education technology company focused on making higher education accessible, affordable, and career-oriented. We help students explore and choose suitable online degree programs through university comparisons, personalized counselling, and admission support.

Job Summary

We are looking for a results-driven and experienced Sales Head to lead our sales and admission counselling teams, drive revenue growth, improve student conversion rates, and build a high-performance sales culture.

The candidate will be responsible for developing sales strategies, managing team leaders and counsellors, monitoring daily performance, optimizing lead conversion, and achieving monthly and quarterly revenue targets.

The ideal candidate should have strong leadership abilities, excellent sales and negotiation skills, and proven experience managing target-driven teams, preferably in EdTech, education counselling, or a similar industry.

Key Responsibilities

1. Sales Strategy & Revenue Growth

- Develop and execute sales strategies to achieve monthly, quarterly, and annual revenue targets.
- Set individual, team, and department-level sales targets.
- Identify opportunities to increase admissions, revenue, and average revenue per student.
- Monitor sales trends, conversion rates, and business performance to improve results.
- Develop strategies for lead nurturing, follow-ups, referrals, and re-engagement of prospective students.
- Work closely with management to plan sales growth and expansion.

2. Team Leadership & Management

- Lead, motivate, and manage sales managers, team leaders, senior counsellors, and admission counsellors.
- Allocate leads effectively and ensure proper distribution of opportunities across the team.
- Conduct daily sales meetings, performance reviews, and target-setting sessions.
- Monitor individual and team productivity and take corrective action when required.
- Coach team leaders on team management, objection handling, sales closure, and performance improvement.
- Build a disciplined, accountable, and result-oriented sales culture.

3. Lead Management & Conversion

- Ensure timely follow-up on all incoming student enquiries and leads.




- Establish a structured sales process from initial contact to admission and enrolment.
- Monitor call quality, follow-up frequency, lead status, and conversion performance.
- Identify reasons for lost leads and implement strategies to improve conversion rates.
- Ensure counsellors understand program eligibility, fees, specializations, university options, and admission processes.
- Improve the overall student counselling and admission experience.

4. Sales Training & Performance Improvement

- Conduct regular training sessions on sales techniques, communication, negotiation, and objection handling.
- Develop scripts, pitch frameworks, follow-up processes, and sales SOPs.
- Help team members improve counselling quality and closing skills.
- Identify underperforming employees and implement performance improvement plans.
- Promote best practices and successful sales techniques across teams.

5. CRM & Sales Reporting

- Ensure proper usage of the company's CRM and lead management systems.
- Monitor daily calls, connected leads, follow-ups, applications, admissions, and revenue.
- Prepare and review daily, weekly, and monthly sales reports.
- Track team targets, achievements, conversion ratios, and pending opportunities.
- Maintain accurate sales forecasts and pipeline reports.
- Use data and performance trends to make informed business decisions.

6. Quality Control & Process Management

- Ensure transparent communication with students regarding program details, fees, eligibility, and admission requirements.
- Monitor counselling quality and adherence to company policies.
- Coordinate with university representatives and internal admission teams to resolve enrolment issues.
- Ensure proper documentation and timely processing of student applications.
- Maintain ethical sales practices and protect the company's reputation.
- Address escalated student concerns and sales-related issues.

7. Coordination with Management

- Report sales performance, revenue achievement, challenges, and growth opportunities to senior management.
- Collaborate with marketing to improve lead quality and campaign performance.
- Coordinate with HR on recruitment,



staffing requirements, training, and retention of sales employees.
- Work with operations and admission teams to streamline the enrolment process.
- Recommend improvements in incentives, sales processes, and team structure.

Required Qualifications & Experience

- Bachelor's degree in Business Administration, Marketing, Management, or a related field.
- 5–8 years of experience in sales, business development, or admission counselling, with relevant leadership experience.
- Prior experience managing sales teams and achieving revenue targets.
- Strong understanding of sales funnels, lead management, conversion strategies, and performance metrics.
- Excellent communication, negotiation, presentation, and leadership skills.
- Proficiency in CRM systems, MS Excel, Google Sheets, and sales reporting tools.
- Ability to manage multiple teams, make data-driven decisions, and work under target-driven conditions.

Preferred Candidate Profile

- Experience in EdTech, online education, higher education admissions, or education counselling.
- Proven track record of achieving or exceeding sales targets.
- Experience managing team leaders and large counselling teams.
- Solid understanding of student behaviour, sales objections, and admission conversion strategies.
- Ability to build scalable sales processes and improve team productivity.
- High ownership, accountability, problem-solving ability, and a growth-oriented mindset.

Key Performance Indicators (KPIs) The Sales Head will be evaluated on the following parameters:

- Achievement of monthly and quarterly revenue targets.
- Number of confirmed admissions and enrolments.
- Lead-to-admission conversion rate.
- Lead response time and follow-up efficiency.
- Team productivity and individual target achievement.
- Sales pipeline accuracy and revenue forecasting.
- Counsellor performance, training, and team retention.
- Quality of counselling and student satisfaction.
- Reduction in lost leads and improvement in conversion rates.
- Compliance with sales processes and CRM reporting requirements.

What We Offer

- An opportunity to lead and scale the sales function of a growing EdTech company.
- A leadership role with direct impact on business growth and revenue.
- A performance-driven work environment.
- Opportunities for professional development and career advancement.
- Compensation and performance incentives based on experience and company policy.

📌 Head of Sales (Gurugram)
🏢 CareerHike EduTech
📍 Gurugram