– Sales Manager (Gold Loan)

Designation: Sales Manager – Gold Loan

Department: Gold Loan Business

Location: Mathikere, Bangalore

Experience: 3–6 Years

CTC: As per company standards

1. Role Summary

We are looking for a dynamic and target-oriented Sales Manager to drive Gold Loan business through customer acquisition, market development, and team productivity. The incumbent will be responsible for achieving sales targets, building a strong local market presence, and supporting branch-level business growth.
1. Key ResponsibilitiesA. Business Development

- Drive Gold Loan business and achieve monthly, quarterly, and annual sales targets.
- Generate new business through open-market sourcing, customer referrals, connectors, DSAs, and local market activities.
- Identify new customer segments and business opportunities within the assigned territory.
- Drive customer acquisition and increase the branch/territory portfolio.
- Develop and maintain strong relationships with existing and prospective customers.
- Drive renewals, repeat business, and cross-selling opportunities.

B. Team Management
- Lead, manage, and motivate Sales Officers, FOS, and other sales team members.
- Set daily and monthly targets and monitor individual and team performance.
- Conduct regular field reviews and performance meetings.
- Coach team members on customer acquisition, sales conversion, and market development.
- Ensure optimum manpower productivity and achievement of assigned targets.

C. Market Development
- Develop the assigned market through field visits and local business initiatives.
- Identify potential locations, customer segments, connectors, and sourcing channels.
- Monitor competitor activity and market trends.
- Build strong relationships with local influencers, connectors, and business partners.

D. Customer Relationship Management
- Ensure excellent customer service throughout the sales journey.
- Build long-term relationships with Gold Loan customers.
- Drive customer retention, renewals, and referrals.




- Resolve customer queries and coordinate with branch/operations teams for timely resolution.

E. Business & Portfolio Management
- Monitor daily sourcing, login, approval, and disbursement performance.
- Track portfolio growth and business productivity.
- Ensure quality sourcing and adherence to company policies and processes.
- Coordinate with Branch Operations, Credit, Risk, and Collections teams.
- Support collection and renewal initiatives to maintain portfolio quality.

1. Key Performance Indicators (KPIs)

- Monthly Gold Loan Disbursement
- Portfolio / AUM Growth
- Recent Customer Acquisition
- Lead Conversion
- Sales Team Productivity
- Branch / Territory Target Achievement
- Customer Retention & Renewals
- Cross-Sell Achievement
- Quality of Sourcing

1. Eligibility Criteria

Education:

- Graduate in any discipline.

Experience:

- 3–6 years of experience in Gold Loan, NBFC, Banking, or Financial Services sales.
- Prior experience in Gold Loan sales will be preferred.
- Candidates with experience in managing a sales team will be preferred.

1. Required Skills

- Gold Loan Sales
- Field Sales & Business Development
- Customer Acquisition
- Team Handling
- Market Development
- Relationship Management
- Lead Generation & Conversion
- Target Management
- Sales Reporting / MIS
- Communication & Negotiation Skills

1. Preferred Industry Experience

- Gold Loan NBFCs
- Banking
- Retail Finance
- Financial Services
- Fintech

1. Key Competencies

- Sales Orientation
- Target Orientation
- Team Leadership
- Customer Focus
- Market Development
- Relationship Building
- Execution
- Communication
- Negotiation

1. Why Join Us?

- Opportunity to build your career in the growing Gold Loan business.
- Attractive compensation with performance incentives.
- Career growth opportunities.
- Exposure to branch and regional business operations.
- Learning and leadership development opportunities.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

- Paid sick time

Application Question(s):
- What is your current package ?

Experience:
- Gold loan sales: 1 year (Required)

Work Location: In person

📌 Gold loan sales (Mathikere)
🏢 Manipal Fintech
📍 Mathikere