Role purpose:

This role leads domestic bulk logistics and makes sure finished goods reach all B2B customers on time and at controlled cost. It also owns timely feedback and responses to customer queries and complaints within agreed timelines.

Key responsibilities:

- Cost and lead time
- Control freight and operational cost within the approved budget.
- Reduce delivery lead time without increasing freight cost.
- Monitor delivery lead-time efficiency in coordination with the respective sales teams.

- Customers and business partnering
- Hold monthly performance reviews with each business team, including SLA compliance.
- Advise sales and marketing on changes in freight charges.
- Meet agreed timelines for customer queries and complaints.
- Policies, compliance and systems
- Prepare, review and ensure adherence to department policies and SOPs.
- Comply with EHS norms and valuable housekeeping at the FG warehouse.
- Ensure optimum utilisation, review and upgrade of the ERP system.

- Industry and people
- Interact with SCM executives,



benchmark and implement best logistics practices.
- Perform the role of a people manager.

Scope of the role

- Functional: Lead transportation, freight and costing; resolve transportation challenges; manage SLAs.
- People: Internal stakeholders (plant heads, 200+ contract workers) and external stakeholders.
- Legal and compliance: Rules and regulations for goods movement, including hazardous goods, integration and transportation.
- Warehousing (FG, RM, PM): Space and inventory management, inventory categorisation, ERP (Oracle), contract management, SOPs.
- Depots: 44 depots across the country, plus stores.

Competencies

- Behavioural: Development orientation, customer orientation, negotiation skills, cost consciousness, business acumen, humility.
- Functional: Technical knowledge of logistics and transportation, functional capability in freight, costing and warehousing, analytical and logical skills.

📌 General Manager (Valsad)
🏢 Atul
📍 Valsad