Key Responsibilities

- Understand customer requirements, preferences, budgets, and furniture needs.

- Suggest suitable sofa, bed, chair, recliner, and other furniture designs.

- Assist customers with fabric, colour, material, and finishing selections.

- Present furniture designs, catalogues, samples, and product options to customers.

- Coordinate with the design, production, and sales teams to ensure customer requirements are communicated clearly.

- Follow up with customers regarding enquiries, quotations, design approvals, and orders.

- Maintain customer records and update CRM systems regularly.

- Handle customer queries and provide timely updates on order progress and delivery.

- Coordinate showroom visits and provide a qualified customer experience.

- Support sales activities and work towards customer satisfaction and sales targets.

- Ensure proper communication between customers and internal teams to avoid errors or misunderstandings.

Required Skills & Qualifications

- Graduate in Interior Design, Furniture Design, Fashion Design, Business Administration, or a related field.



Relevant experience may also be considered.

- Good communication and interpersonal skills.

- Interest in furniture, interiors, colours, fabrics, and product styling.

- Basic knowledge of furniture designs, materials, and finishes.

- Good customer-handling, follow-up, and coordination skills.

- Basic computer knowledge and familiarity with MS Excel or CRM software.

- Ability to manage multiple customer enquiries and tasks efficiently.

- Creative thinking, attention to detail, and a customer-first attitude.

Preferred Experience

- 0-1 years of experience in furniture sales, interior design, customer experience, showroom sales, or a similar role.

- Experience in a furniture showroom, interior design studio, or home furnishing brand will be an advantage.

- Knowledge of AutoCAD, SketchUp, or other design software will be an added advantage, but is not mandatory.

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Furniture Design & Customer Experience Executive (Greater Noida)
🏢 OPAA HOMES
📍 Greater Noida