- Perform all check-in and check-out tasks

- Manage online and phone reservations

- Inform customers about payment methods.

- Register guests collecting necessary information (like contact details and exact dates of their stay)

- Welcome guests upon their arrival and assign rooms

- Provide information about our hotel, available rooms, rates and amenities

- Respond to clients’ complaints in a timely and professional manner

- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

- Upsell additional facilities and services, when appropriate

- Maintain updated records of bookings and payments

Job Type: Full time

Pay: From ₹12,000.00 per month

Benefits

- Food provided

Education

- Higher Secondary(12th Pass) (Preferred)

Experience

- Microsoft Office: 1 year (Preferred)

- total work: 3 years (Preferred)

Language

- Hindi (Required)

- English (Required)

Work Location: In person

📌 Front Office Associate (Fancy Bazaar)
🏢 Hotel Dynasty
📍 Fancy Bazaar