Job Responsibilities:

- Welcome and greet guests in a polite and professional manner.
- Handle guest check-in and check-out procedures.
- Manage room bookings, reservations, and guest records.
- Answer phone calls, WhatsApp messages, and guest enquiries.
- Handle payments, prepare bills, and maintain basic records.
- Coordinate with housekeeping and other staff to ensure rooms are ready.
- Assist guests with their requests and resolve basic complaints.
- Maintain the reception area and ensure smooth front desk operations.
- Maintain daily reports and other necessary records.

Requirements:

- Good communication and interpersonal skills.
- Basic computer knowledge.
- Polite, presentable, and guest-friendly personality.
- Ability to work in shifts.
- Previous experience in a hotel, guest house, or front desk role will be an advantage.

Key Skills: Front Desk Management Guest Handling Customer Service Booking Management Basic Computer Skills Communication

Apply Now

Interested candidates can apply or call at (phone hidden)

Pay: ₹10,000.00 - ₹15,000.00 per month

Perks

- Health insurance
- Provident Fund

Work Location: In person

📌 Front Desk Receptionist – Guest House (Kolkata)
🏢 LWC Services
📍 Kolkata