Job Summary

Receptionists are the first point of contact in a business and have a responsibility to provide excellent customer care. Typical responsibilities of a front desk executive include greeting Visitors/clients and creating a positive office atmosphere. Answering the phone, taking messages, and redirecting calls to respective offices/divisions.

Organizing and maintaining files and records and updating them when necessary. Should provide basic information about our business and functioning if it is necessary.

Responsibilities

- Greet, communicate, and welcome visitors and clients.
- Be qualified and pleasant while interacting with guests.
- Handling employee ID card issuance and maintaining its record tracking.
- Keep an inventory of office supplies such as stationery and ensure it is always stocked.
- Make travel arrangements, vehicle booking or any other administrative help, whenever necessary.
- Maintain Courier Inward and Outward details.
- Maintain leave record of Contract employees, like drivers and support staff.
- Maintain Stationery stock, and its issue Register department wise.
- Maintain the record of Vehicle maintece and make sure the periodical services, and their cost.




- Supervise and make sure hygiene and cleanliness are maintained in the office.
- Handle queries and address complaints.
- Attend phone calls and redirect them to the appropriate line.
- Take messages and pass them on to the receiver.
- Maintain visitor's logbook.
- Receive packages, deliveries, and letters and redirect to concerned person.
- Regularly check and sort emails.
- Maintain a filing system of all required documents.
- Have an overview of the office expenses and costs.

Technical Skills

- Effective and clear communication-both written and verbal.
- Strong Interpersonal Skills/Ability to work with different groups of people.
- Neat and Professional Appearance.
- Multitasking prioritizing
- Ability to Stay Calm under pressure.
- Familiar with MS word, excel and power point. Being able to operate Scanner photocopier.
- Ability to work under pressure and problem-solving skills.
- Communicate effectively over the phone by greeting the caller, introducing themselves, maintaining a positive tone of voice and concluding conversation.

Qualifications / Experience

- Any Graduate/Postgraduate.
- 2-5 years of relevant years of experience.

📌 Front Desk Executive / Receptionist (1) (Ahmedabad)
🏢 Hitech Digital Solutions
📍 Ahmedabad