Profile: Front Desk Executive

Location: Chandani Chowk, Delhi

Experience: 2+ Years

Department: Front Office / Administration

Employment Type: Full-Time

Key Responsibilities

1. Front Office Management

● Manage the day-to-day functioning of the reception/front-office area. ● Maintain professional standards, discipline and workplace etiquette.

● Ensure the front desk remains organised and properly maintained.

● Coordinate with internal teams for smooth front-office operations.

1. Customer & Visitor Handling

● Welcome and assist customers, retailers, boutique owners, vendors and visitors. ● Understand the purpose of each visit and connect visitors with the appropriate person or department.

● Ensure a smooth and professional experience throughout the visit.

● Handle customer and visitor queries politely and professionally.

1. Management & Office Coordination

● Coordinate with Sales, Administration, Accounts, Security and other departments when required. ● Provide front-office assistance during management meetings and business visits.

● Support administrative activities as assigned by management.

1. Records & Reporting

● Maintain visitor, appointment, courier and front-office records. ● Keep relevant registers and trackers updated.

● Prepare basic front-office reports whenever required.

● Maintain accurate records of daily front-office activities.

1. Front Office Standards

● Ensure compliance with company policies and front-office procedures.



● Maintain confidentiality of customer, management and business information.

● Identify routine operational issues and coordinate with the concerned team for resolution.

● Maintain a professional, well-groomed and welcoming front-office environment.

Required Skills & Experience

● Graduate in any discipline.

● 2+ years of relevant experience in Front Office, Administration, Reception or a similar role.

● Experience in handling a busy customer-facing office environment.

● Excellent verbal and written communication skills.

● Robust customer-handling and interpersonal abilities.

● Good coordination and follow-up skills.

● Proficiency in MS Office, Word and Excel.

● Strong organisational and problem-solving abilities.

● Ability to work independently and manage multiple priorities.

● Professional appearance and positive attitude.

Preferred Profile

● Experience dealing with retailers, customers, vendors and business associates will be an advantage.

● Candidates with experience in a customer-facing business environment will be preferred.

● Should be mature, confident, well-groomed and professionally presented.

● Strong sense of responsibility, discipline and ownership.

● Willingness to coordinate with multiple departments and support day-to-day office requirements.

Suitable candidates share your updated resume at [email protected]

Work Location: In person

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