- Customer Service: Greeting guests warmly, presenting menus, and answering questions regarding menu items, ingredients, and dietary restrictions.

- Order Management: Accurately taking food and beverage orders and inputting them into the Point of Sale (POS) system.

- Service Delivery: Serving food and beverages in accordance with company standards, including alcohol service etiquette.

- Maintenance: Clearing and cleaning tables, resetting dining areas, and maintaining cleanliness in the service station.

- Sales & Payment: Upselling menu items (specials, desserts, beverages) and processing guest bills (cash/card) accurately.

- Safety & Compliance: Following all food safety, hygiene, and health regulations.

Neotia

Skill +4

Required Skills and Qualifications

- Experience: Previous experience in a restaurant or hotel hospitality role is often preferred, though not always required.

- Communication:



Strong verbal communication skills for guest interaction.

- Physical Stamina: Ability to stand and walk for long periods and lift trays.

- Flexibility: Willingness to work varied shifts, including weekends, evenings, and holidays.

- Teamwork: Ability to collaborate with kitchen staff (back-of-house) and other service staff. Expertia AI +4

Working Conditions

- Quick-paced, high-pressure environments, such as hotels, restaurants, cafes, or resorts.

- Involves constant interaction with guests and standing for long periods. Expertia AI +4

Job Types: Full-time, Permanent

Pay: From ₹16,000.00 per month

Benefits

- Food provided

- Provident Fund

Work Location: In person

📌 Food & Beverage Service Associate Male/Female (Kochi)
🏢 Travancore court
📍 Kochi