A waiter's core responsibility is to provide prompt, friendly, and accurate service to ensure guests have a positive dining experience from arrival to payment.
- Station preparation: Set up tables with clean linens, cutlery, glassware, and condiments before opening.
- Menu mastery: Learn the full menu, daily specials, ingredients, and potential allergens.
- Stock maintenance: Restock service stations with napkins, straws, menus, and side plates.
Guest Interaction and Ordering
- Warm greeting: Welcome guests upon arrival, seat them, and present the menus.
- Recommendations: Answer questions about food and drinks and suggest popular items or specials (upselling).
- Taking orders: Accurately record food and beverage orders, noting any special dietary needs or restrictions.
- ID checks: Verify legal drinking age when serving alcoholic beverages.
Food and Beverage Service
- Kitchen coordination: Relay orders clearly to the kitchen, bar, and expeditors.
- Delivery:
Carry food and drinks from the kitchen or bar to the correct tables safely and efficiently.
- Table check-ins: Return to the table during the meal to check satisfaction, refill drinks, and clear empty plates (pre-bussing).
- Complaint resolution: Address guest concerns politely and escalate issues to a manager or kitchen staff when needed.
Payment and Closing
- Billing: Prepare, present, and verify accurate checks.
- Transactions: Handle cash, credit card, and digital payment methods securely.
- Table clearing: Clean and reset tables completely after guests leave.
- Shift wrap-up: Restock stations, roll silverware, and complete closing duties assigned by management.
Pay: ₹15,000.00 - ₹18,000.00 per month
Advantages
- Flexible schedule
- Food provided
- Paid time off
Work Location: In person
📌 Food and Beverage Assistant (Kollam)
🏢 Hotel
📍 Kollam