Role & responsibilities

- Conduct calling and Field visits to audit customer interactions and FRM activities.

- Audit whether FRMs are providing correct and policy-compliant information to customers.

- Verify customer communication, property/service details, pricing and commitments made by FRMs.

- Identify gaps, discrepancies or policy violations and report them to the concerned teams.

- Maintain audit reports, observations and follow-up actions.

- Coordinate with internal teams to improve customer experience and process compliance.

- Ensure adherence to company policies, processes and communication standards.

Preferred candidate profile

- Good communication and customer-handling skills.

- Comfortable with calling and regular field/site visits.

- Robust observation, analytical and problem-solving skills.

- Ability to identify discrepancies and maintain accurate reports.

- Prior experience in FRM, field sales, customer service, quality/audit or real estate is preferred.

- Freshers can apply

- CTC: 2.57 lpa + Travel allowances

- Age above 25+ years

📌 Field Relationship Manager (Male only) (Chennai)
🏢 NoBroker
📍 Chennai