Roles & Responsibilities:

- Handle customer queries, collect feedback, and address suggestions.

- Send SMS and WhatsApp messages to potential customers and leads.

- Provide software training and support customers with bill designing.

- Coordinate between customers, internal teams, and developers to resolve technical issues.

- Test software applications, identify issues, and document solutions.

- Assist in troubleshooting, problem-solving, and software improvements.

- Learn and stay updated on new technologies and software features.

Required Candidate Profile:

- Any Graduate/Postgraduate.

- Basic computer knowledge and willingness to learn new technologies.

- Good communication, interpersonal, and coordination skills.

- Ability to understand, document, and test software issues.

- Customer-friendly attitude with positive problem-solving skills.

- Ability to coordinate with developers and support teams to resolve issues.

📌 Female Office Assistants(IT support & Coordination) - Guntur
🏢 BOOKXPERT
📍 Guntur