About Us:

AegisCovenant is a fast-growing InsureTech company founded in 2020, specializing in two-wheeler insurance management and roadside assistance (RSA). We are committed to transforming the industry with innovative technology, simplifying processes, and delivering exceptional service to our dealers and partners.

Job Overview:

As a Dealer Support Executive, you will provide exceptional pre- and post-sales support to our dealer network. You will be responsible for resolving queries, providing product training, and ensuring smooth usage of our digital platform.

Key Responsibilities:

- Maximize Call Handling Efficiency: Ensure quick, effective handling of dealer queries and calls.
- Complaint Resolution: Address dealer complaints through chat and resolve issues promptly.
- Dealer Training: Train dealers on portal usage and provide knowledge.
- Pre & Post-Sales Support: Assist dealers with any follow-up queries and ensure satisfaction.
- Collaboration: Work closely with the team to ensure dealer needs are met and service standards are maintained.

Skills & Qualifications:

- Experience: 0-1 years in customer service, dealer support, or related roles (preferably in insurance or automotive).
- Skills: Excellent communication, problem-solving, and training abilities.
- Tech-Savvy:



Proficient with digital platforms and CRM tools.
- Positive Attitude: Proactive, solution-oriented, and focused on customer satisfaction.

Key Requirements:

- Educational Qualification: Graduate degree in any discipline.
- Language proficiency: Must be fluent in Malayalam (mandatory), along with Malayalam fluency in Kannada or Tamil is an added advantage.
- Experience: 0–1 years; freshers can apply.
- Relevant Skills:
- Strong communication abilities.
- Quick learner & enthusiastic about sales.
- Persuasive personality

What do we offer?

- Remuneration: We offer a competitive compensation package.
- Medical Insurance: All employees at AegisCovenant are covered by a health insurance plan to support any health emergencies.
- Incentives and Bonus: The company offers performance based lucrative incentives and bonuses to encourage its team members.
- Work-life balance: We encourage maintaining an appropriate work-life balance that suits the needs of the individual. In doing so, the organization remains willing to support the candidate as much as possible.

Job Type: Full time Pay: ₹100,000.00 - ₹300,000.00 per year

Benefits

- Health insurance
- Provident Fund

Experience:
- total work: 1 year (Preferred)

Work Location: In person

📌 Executive- Dealer Support (Gurugram)
🏢 AegisCovenant
📍 Gurugram