Key Responsibility Areas

1.Calendar & Meeting Management

- Manage the Directors calendar, schedule meetings, and coordinate appointments with customers, channel partners, vendors, and other business stakeholders.
- Arrange internal and external meetings at the office, customer premises, or other business locations.
- Confirm meeting agendas, participants, and required preparations in advance.
- Track action points and follow up with concerned individuals for timely closure of tasks assigned during meetings.

2. Sales Coordination & Reporting

- Coordinate with sales team members to ensure timely submission of sales reports, business updates, and other required information to the Director.
- Track sales activities, targets, business opportunities, and pending actions as required.
- Prepare sales summaries, status reports, and other reports as per the Directors requirements.
- Follow up with internal teams to obtain updates on ongoing sales activities and business priorities.

3. CRM Management & Follow-ups

- Maintain and update CRM records to ensure accurate information on customers, channel partners, business opportunities, and follow-up activities.
- Monitor CRM tasks, due dates, and pending actions and follow up with the concerned team members for timely updates.
- Track customer interactions, meeting outcomes, and next steps to ensure continuity in sales activities.

4. Communication & Correspondence

- Draft emails, letters, meeting notes, and other business communications as per the Directors instructions.
- Coordinate communication between the Director and internal teams, customers, channel partners, vendors, and business associates.
- Ensure timely follow-ups on important communications and pending business matters.

5. Exhibition & Business Development Coordination

- Plan and coordinate the Directors meetings and appointments during exhibitions, trade fairs, and other business events.
- Coordinate with relevant teams for meeting schedules, customer interactions,



and business requirements during exhibitions.
- Ensure timely entry and updating of customer and business contact details collected during exhibitions.
- Arrange post-exhibition meetings with internal sales, marketing, and technical teams to review leads, discuss opportunities, and plan follow-up actions.

6. Internal Coordination & Task Tracking

- Coordinate with sales, marketing, technical, and other internal teams to obtain updates on tasks and business activities as directed by the Director.
- Monitor progress against assigned action points and highlight delays or pending matters.
- Ensure timely sharing of relevant updates, reports, and information with the Director.
- Maintain records of meetings, decisions, action items, and follow-up status.

7. General Executive Assistance

- Provide administrative and coordination support to the Director for day-to-day business activities.
- Handle business information and correspondence with discretion and confidentiality.
- Prioritize tasks based on urgency and business requirements and ensure timely completion.

Knowledge and Skills Required

- Solid organizational and time-management skills.
- Excellent verbal and written communication skills.
- Proficiency in MS Office, particularly Excel, Word, and PowerPoint.
- Working knowledge of CRM systems and sales reporting.
- Strong coordination, follow-up, and stakeholder management skills.
- Ability to manage multiple priorities and work under tight deadlines.
- Attention to detail, problem-solving ability, and professional conduct.
- Ability to handle confidential business information.

Role: Sales Support & Operations - Other, Industry Type: Defence & Aerospace, Department: Sales & Business Development, Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: B.Tech / B.E. in Any Specialization, B.Sc in Any Specialization, B.Com in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Calendar ManagementMOMCoordinationEASecretarial Activities Follow UPSAdvanced Excel

📌 Executive Assistant (Kanpur)
🏢 MKU
📍 Kanpur